Gloucester The Barn Owl Centre Hotels

"Comfortable. Staff helpful"

"Will never book through Expedia again!! Shocking customer service. "

"Very good"

"No complaints at all about the property it was spotless and in a perfect location. Parking was secure and well organised. Our only compliant is that we checked out over a week ago and have still not received a refund of the deposit by bank transfer as promised even though we were informed it was being paid. We stay in a lot of holiday lets with refundable deposits and have never had to use a bank transfer system before. Using a credit card guarantee is in our view far better as bank transfers are cumbersome and cause extra work for both parties."

"Lovely bright and airy 2 bed apartment with balcony. Great location opposite the park with a few minute walk into Gloucester centre and quays. Very clean with good amenities apart from lacking a dishwasher .. which on this occasion was not a problem for us as we only stayed 2 nights and eat out. Easy parking in property’s own car park. Did ask about parking for an extra car but wasn’t too happy about the location or tidiness of this as looked run down with rubbish and nails etc on the ground so did not use. "

"Dirty room hadn’t been hoovered in weeks Hairs on bed Smelt like stale smoke Bathroom had awful waste smell "

"Basic facilities, not staffed, key code entry"

"Clean room, some peeling painter work but it is an old building. Very small car park behind, difficult to find spaces. As it’s a city centre hotel, there was a lot of noise all through the night and in the morning, so be prepared. "

"Clean room, but front desk is understaffed"