Expedia 智遊網 Verified Review…Expedia 智遊網 Verified ReviewWW…
3 out of 5
The room is cozy, very neat and tidy. The hotel staffs are courteous. However, they should better organise their hotel shuttle bus service. It stated clearly that they have a fix schedule of picking up the hotel guest at CentralWorld Shopping Centre. I was waited for half an hour at the mall for their shuttle bus to the hotel, eventually no bus arrived. I made my own transport to the hotel. I asked the concierge staff how come there was no bus pick me up at the mall according to the schedule. They gave me a reply that I need to call them in advance. I said you have a schedule posted at the CentralWorld Shopping Centre and it doesn’t require advance booking for it, just turn up at the pick up point for the bus. If they do require advance booking for the shuttle bus, they should post this requirement on the schedule, or they should post this on their website to notify the hotel guests! I was so upset!…The room is cozy, very neat and tidy. The hotel staffs are courteous. However, they should better organise their hotel shuttle bus service. It stated clearly that they have a fix schedule of picking up the hotel guest at CentralWorld Shopping Centre. I was waited for half an hour at the mall for their shuttle bus to the hotel, eventually no bus arrived. I made my own transport to the hotel. I asked the concierge staff how come there was no bus pick me up at the mall according to the schedule. They gave me a reply that I need to call them in advance. I said you have a schedule posted at the CentralWorld Shopping Centre and it doesn’t require advance booking for it, just turn up at the pick up point for the bus. If they do require advance booking for the shuttle bus, they should post this requirement on the schedule, or they should post this on their website to notify the hotel guests! I was so upset!WW…
來自Hong Kong曾入住Rama Gardens Hotel Bangkok的真實旅客
於 3 個月前張貼
