Darlington The Darlington Arena Hotels

"Very comfortable stay. Rooms clean and well appointed though not exactly spacious. Very friendly and helpful staff. Good buffet breakfast and restaurant serving evening meals every day."

"Not far from Darlington town which was handy. The hotel its self is great and good value for money, Gym is also very good for a Hotel gym. "

"Friendly staff, clean room. Great location close to transit and train station."

"Due to travel logistics, I was only at the property for a few hours; however, several issues impacted my stay. I was unable to receive a key card and had to be escorted to my room, with all re-entry requiring coordination with the front desk, which was quite inconvenient. The lobby also had a persistent unpleasant odor throughout my visit. Additionally, the night manager was not particularly helpful or knowledgeable in addressing these concerns."

"No hot water or heating on arrival at property,had to whatsapp the host and repair the boiler ourselves from following instruction from them. No working light in double bedroom on middle floor which meant i had to do my hair and makeup in the dark for the event we were going to ( bathroom mirror only useful if youre 6 foot ). Damp patches on bathroom ceiling and the host had a cheek to ask for a damage bond imcase of damages when the kitchen wall has paint missing from it,bathroom has damp patches, sofa has stain marks, back yard is filthy, kitchen window has wood surround missing in parts. Also booked this as wanted parking but the street is full of cars meaning youre lucky if you can park 5 or 6 houses away. "

"Very pleased with the room."

"Staff were amazing on reception and a shout out to the male manager(?) next door at Beefeater! Excellent service! Room was sufficient for our needs the only thing that would be great would be a smart tv in the room!"

"Yes, we found a very clean room once we'd managed to open the front door. The key turned freely without engaging the unlocking mechanism for several minutes. I had started to call the number given for assistance but whilst waiting from fourth in the queue, we managed to get in to operate as expected and gain entry. Once inside we found a basic but acceptable room. We did notice that there was only one chair, one bedside table and one bedside lamp. The shower room had a very nice light up mirror and the rainfall shower was brilliant; as were the big fluffy towels and decent loo roll. So many well to do places only provide the skimpiest toilet rolls that aren't much good for their stated purpose. Not here! The wi-fi wouldn't connect on the stated network, but when raising it with the support team, they did send me correct details and it then worked well. One other problem was then when the studio above (no 4) had a shower, so did we. Water dripped through our extractor fan. This was reported and promises were made to thoroughly investigate. The only other observations were there was only a microwave, kettle and fridge - a toaster would have been a nice to have. The rubbish/recycling bin out front was full to overflowing and had not been emptied in weeks. Was that because each studio was given one black bag with the recycling and waste mixed in so it wasn't collected? Or was it that no-one staying there knows when the collection is & therefore the bin doesn't get put out?"