10/10 優異
jing
2024年9月21日
讚好：整潔度、職員與服務和住宿狀況
Dear Hotel Management and Staff,
Greetings!
I recently stayed at your hotel, and I am writing to express my heartfelt gratitude for the exceptional service I received during my stay. I was especially touched by how responsibly your team handled the situation when I lost my earphones.
Initially, I thought it was a minor issue and did not expect much. However, your staff went above and beyond by actively assisting me in searching for the lost item and eventually compensating me for it. This level of professionalism and responsibility left a deep impression on me. As a guest, I am deeply appreciative of not only the hotel’s excellent facilities but also the outstanding work ethic and guest-centric service exhibited by your team.
It is because of such attentive service that my stay was made all the more pleasant and memorable. Once again, I sincerely thank your hotel for this experience, and I wish you continued success in the future as you provide outstanding service to more guests.
Thank you very much!
jing
於 2024 年 6 月住了 2 晚