Tomakomai Family Hotel

"The hotel is conveniently located right next to Hell Valley and across from several restaurants, making it ideal for both day trips and overnight stays. My only complaint is the strict check-in policy—check-in starts exactly at 2 p.m., with no early check-ins allowed, so plan your visit accordingly. The hotel offers a variety of amenities, including a gift shop, several restaurants, game and karaoke rooms—great options for families or anyone looking for a relaxing staycation. My family and I stayed in a Japanese-style tatami room in the South Wing. While the room was cozy, it felt a bit small and dated. The bedding was warm and comfortable, though I wouldn’t recommend this room type for elderly guests, as getting in and out of the futon might be difficult. There are several types of onsen baths available, including steam and sauna rooms—honestly, too many to try them all. I also had my first Kaiseki dinner after visiting the onsen, and it was a wonderful experience. Overall, I was happy with my stay and would recommend this hotel for a relaxing visit to Hell Valley."

"Very convenient with free onsen access in the airport "

"The beautiful tatami room and onsen were experiences I'll never forget! And coming here when the fall foliage was so vibrant and colorful made it all the better!"

"The amenities are really good!"

"We had a very nice week-long stay at this hotel. It was easily accessible by bus and about a15-minute walk to the train station. After not finding a car to rent online, we were able to find one at the property next door. It is close to many places to eat and to convenience stores. Sapporo, beach locations, a main commercial avenue in Tomakomai and Chitose airport are all accessible by bus. However the nearby mountain lake was not, hence the need for a car. We stayed there because of the proximity to the ferry. The room is small but very well distributed with all comforts covered. The outside and neighbour noise was minimal. The breakfast was a delight each morning. It is a good base even without a car."