We only stayed at this hotel for one night and had asked for early check in which wasn’t possible. They told us our room would be ready by 3 and they would let us know. We continued to wait in the lobby. My husband finally asked them around 3:45pm if the room was ready, to which they replied “oh yes, it’s been ready but we forgot to tell you”. That was super frustrating for us since we traveled that morning and had plans to see museums later in the day, which did not work out. The staff did make it up with two free cocktails at the bar and an hour added to the check out. Otherwise, the room was clean although small and had basic amenities. We called to ask for an iron and board and it was promptly delivered. No extra US outlets or USB plug ins were available, just fyi for fellow travelers. There were nearby restaurants and the Louvre was a 10-15 min walk from the properly. Overall, everyone was kind and helpful, but the check in process wasn’t as smooth as we had hoped.

少しの滞在だったのですが少しでも楽しめるように配慮してくださって嬉しかったです。 接客対応がみなさん素晴らしく、また絶対に泊まりたいホテルになりました。 ありがとうございました。

Beautiful hotel and exceptional service! Very well kept and luxurious! My only complaint is that Ubers couldn’t drop or pick up in front of the hotel bc the road is closed off.