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"It was my 2nd visiting at Kayausagi. Thus stay also was full of satisfaction! Hotspring, Food, Staff kindness, everything! They provide pick up&drop off service, ans it was very convenient to book transportation via Expedia message function in advance. I personally wants to share a sincere gratitude to Kayausagi that contacting and helping me regarding my lost item(phone) even after my stay :)"

"スタッフの笑顔の対応が良いし、大浴場、朝食も素晴らしいです。反面、客室の洗面下の水漏れ、襖紙の著しい破れの放置は、とても残念でした。改装は莫大な費用が必要ですし、コロナ禍、震災の影響があったと思います。アイデアと工夫で乗り越えて下さい。"

"It was so pleasure for us to stay and experience Japanese culture in the hotel. Very surprised with their friendlyness- so nice and kind. Driver Ken was the nicest person we've ever met. He made the day for us, and he also made the high ratings of this hotel. 정말 호텔에서 역까지 데리러 와주시고, 중간에 편의점 들리고싶다니 들려주시고, 또 그다음날 점심 식사 예약 및 장소까지 또 데려다주시고 (호텔 체크아웃 이후에도). 이 호텔의 서비스는 그 어떤 4스타 5스타 호텔보다 사람을 기쁘게 해주었습니다. 심지어 기사님 Ken의 친절함은 이루 말할수없이 저희여행 시작을 따뜻하게 했습니다. 감사합니다!"

"전통과 역사가 느껴지는 곳입니다. 살짝 노후된 부분과 냉난방이 약하다는 부분을 제외하면 흠잡을 곳 없이 완벽한 느낌입니다. 또한 완전히 로컬느낌이기 때문에 외국의 관광객은 많지 않습니다."

"Very friendly, kind and helpful staff. Very convenient hotel for those who want to have the bus and train station nearby. Perfect room with a nice view of the city; rich and good breakfast."

"Quiet. Staff was friendly and let me check out late. Fairly clean. Questionable stains on the walls and on the floor but at least the bed was clean. Bath was good. Not too many places to eat in the area. Hakurakuten nearby had good food and the staff was nice. "

"スタッフの皆さん素晴らしく、親切でした。"

"It is a best place to stay in my life."

"Beautiful hotel and wonderful staff. "

"The room is big and clean, fantastic!!! We enjoy our stay here very much! Will recommend others to come!"

"Friendly staff with excellent service "

"beautiful hotel and surroundings"