图伦玛雅之家酒店- 家庭公寓有游泳池吗？

是的，此住宿设有1 个室外游泳池。

图伦玛雅之家酒店- 家庭公寓允许宠物入住吗？

不可以，该住宿不允许宠物入内。

停车费是多少？

该住宿免费提供自助停车。

何时可在图伦玛雅之家酒店- 家庭公寓办理入住？

开始办理入住：15:00；停止办理入住：00:00。

图伦玛雅之家酒店- 家庭公寓的地址在哪里？

此公寓楼位于图卢姆市中心，距离图卢姆医院、两水公园和Holistika艺术漫步不到 2 公里。而且，水晶天坑和亨纳布生活中心距离酒店不到 5 公里。

图伦玛雅之家酒店- 家庭公寓点评、优惠和照片 2026

Q: 图伦玛雅之家酒店- 家庭公寓有游泳池吗？

是的，此住宿设有1 个室外游泳池。

Q: 图伦玛雅之家酒店- 家庭公寓允许宠物入住吗？

不可以，该住宿不允许宠物入内。

Q: 停车费是多少？

该住宿免费提供自助停车。

10/10 超赞

pam

2018 年 4 月 18 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Loved it!

Great place! Very clean, good service from mgmt. and beautiful pool. We felt very safe due to high wall around the complex and security on premises at night. We’d stay there again!

8/10 还可以

Thomas

2018 年 3 月 4 日

满意：清洁度、住宿条件和设施、客房舒适度

God stor lejlighed

Dejlig stor lejlighed. God pool. Lidt gå afstand til byen, men helt ok.

2018 年 2 月入住 1 晚

8/10 还可以

Thomas

2018 年 2 月 26 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Dejlig stor lejlighed med pool

Super fint værelse. Stort 100 kvm lejlighed med 2 badeværelser og køkken. Dejlig stor altan med udsigt til stor pool. Det er ikke så meget i området, men 12 min gåtur så er du i byen.

6/10 一般

真实旅客

2018 年 1 月 16 日

满意：客房舒适度，清洁度

不满意：员工和服务

Internet was not working and the place is very far from the beaches

2018 年 1 月入住 6 晚

8/10 还可以

gulce

2018 年 1 月 8 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Family Friendly Appartments

Arrived to the apartment building (before 7pm), if later you'll have to alert the management. They have a full time security guard but he's not the check-in personal. The facilities were super clean and well maintained. We were lacking couple of towels which were provided by the personnel promptly. if you're on the lower floor and if there are families with small children as guests you might be woken up quite early by their pool time. To be noted, the beach is not within a walkable distance, you'll need to take your car or find a taxi (front desk is super nice to call for you if needed).

2017 年 12 月入住 4 晚

8/10 还可以

JUAN A

2017 年 11 月 27 日

满意：清洁度、住宿条件和设施、客房舒适度

2017 年 11 月入住 1 晚

6/10 一般

真实旅客

2017 年 9 月 4 日

满意：住宿条件和设施，清洁度

不满意：员工和服务

Good Facility, Not Nice Management

The facility itself is great. But I don't know if I return or recommend this place to other people. It has a great pool, HUGE apartment, however, our check-in experience was horrible. We got there around 5 which is not too early or too late. The person showed up a few times after we rang the bell. He was on the phone pretty much all the time while we tried to check-in. Not just that, he said the exchange rate is $1 to 20 pesos which is unheard of. Most of other touristy hotels and restaurants in the same day were using the exchange rate of 1:17. We almost left feeling it's very dishonest but since we would be changed for the last minute cancellation anyway, we decided to stay. At the time of booking I was quoted $78.54 (with taxes and fees) but upon our return I noticed that I was charged $86.30. It is only less than $8 difference, but it left us a bad taste. All other hotels during our trip (most are booked through hotels.com) were using 1:17 exchange rate. As for the apartment, everything worked well, but light sleepers, be aware. There is no blackout curtains. In fact, all the curtains were too short and too narrow, not preventing any outside light. And the common area (and the back of the apartments) lights were on all night. Also, this a condo/apartment, so there is no amenities like shampoo, and the place is not very convenient if you don't have a car.

2017 年 8 月入住 1 晚

10/10 超赞

irazema

2017 年 8 月 23 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Todo esta muy bonito y muy buen servicio, aparte super tranquilo

2017 年 8 月入住 6 晚

8/10 还可以

Ryan

2017 年 8 月 20 日

满意：清洁度、住宿条件和设施、客房舒适度

不满意：员工和服务

New and clean.Poor service and communicatio

Though I speak Spanish, no English was available and should be considered if one does not speak Spanish. The place was not ready when we arrived late and they have no ability to accept credit cards and expect cash. There was no notification of this until our late arrival and it became a significant inconvenience due to the hour and cash on hand at the time. Overall a great value for a three bedroom apartment.

2017 年 8 月入住 1 晚

8/10 还可以

Yanina

2017 年 8 月 15 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Besides the fact that we showered with cold water it was ok

2017 年 8 月入住 3 晚

10/10 超赞

Veronica

2017 年 7 月 8 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

2017 年 7 月入住 3 晚

10/10 超赞

Glenn

2017 年 7 月 3 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

2017 年 7 月入住 2 晚

10/10 超赞

Itzel

2017 年 6 月 25 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Excelentes departamentos muy bonitos

Excelente servicio, el lugar acogedor, personal muy amable, el único inconveniente es que la dirección al ingresarla al GPS te manda a otro lado es un poco complicado ubicar el hotel.. todo lo demás excelente

2017 年 6 月入住 1 晚

10/10 超赞

Shelley

2017 年 6 月 10 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Great stay

We really enjoyed our stay at mayan house, about a 5 minute walk to the main area as its on a side street but we always felt safe walking. The lady in charge didn't speak much English but it didn't seem to matter much. Extremely clean and large areas to live in, and the pool was great after a day exploring.

2017 年 5 月入住 5 晚

8/10 还可以

Sebastien，Paris (France) & USA

2017 年 6 月 5 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Far from beach, ideal for family with car

Not exactly where spotted on google maps, slightly more at the north (150m approx.) these appartments are modern, nicely furnished, no room cleaning, no breakfast, but nice kitchen, dining room, and washing machine: ideal for long stays. Nice swimming pool, very clean. the hotel lacks of charm, but is very practical. the killing factor for us was chlorine saturated water in the bath: without speaking of cleaning your teeths, a shower with water with so much chlorine was painful for the eyes and the smell. might be temporary though

2017 年 6 月入住 2 晚

8/10 还可以

Fernando

2017 年 5 月 23 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

El hotel esta excelente Solo tuvimos unos inconvenientes, tuve que pagar en efectivo porque no cuentan con terminal para pagar con tarjeta de credito, pero me entere hasta que llegamos. y averigue que desde febrero no funciona su terminal. Solicite 1 cama queen size y 2 matrimoniales y la habitacion me la entregaron con 1 king size y 1 matrimonial. y en precio hubo una pequeña diferencia entre lo que muestra su pagina y lo que pagué Seria conveniente que en la pagina te adviertan que tienes que realizar tu pago en efectivo. Me sentí engañado

2/10 糟糕

真实旅客

2017 年 5 月 21 日

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Awful!

Too many problems to name but let's begin with NO others guests at the place. Power went out and the water stopped running. Ruined my sons trip.

10/10 超赞

VM，London, UK

2017 年 5 月 9 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Great accommodation, Great location, Great stay!

We stayed here for 14 nights in April 2017. Mayan House is a small complex of 3 x blocks of 6 apartments set around a great outdoor swimming pool. During the day the reception is open, it is closed at night however there is an onsite security man who is around to help if you have any problems. The hotel is very secure with a main gate that you are provided a key for. There is plenty of parking if you have a car. The location is fab. Mayan House is on the opposite side of town to the beach, however this isn't a problem because if you are near the beach you are further from the town and vice versa. We found it was easy to walk to town for meals in the evenings (depending where you eat it can take as little as 5 minutes), and then walk / cycle / taxi to the beach during the day. Tulum is quite spread out in general so everyone gets around by walking, bike or taxi. To get to the furthest end of the beach strip you shouldn't pay any more than 150 pesos for a taxi, however you can sometimes get this for less. It seems to depend on the time of day. There is a supermarket (Chedraui) on the other side of town if you want to stock up for self catering. The apartment kitchens have the basics in terms of equipment, so you would struggle to cook big family meals, but there is enough to get by. Apartments 1-6 are on the quietest side. They DO NOT accept credit/debit cards - we were advised once we had checked in that we had to pay in cash in local currency so be aware of this.

10/10 超赞

真实旅客

2017 年 4 月 17 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Hotel limpio, cómodo, amplio y buen precio

Excelente para familias.

10/10 超赞

Michael

2017 年 4 月 7 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Was a great place. The caretaker Rosario was VERY nice. Would definitely return

8/10 还可以

Jay

2017 年 4 月 3 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Mayan House Tulum Review 2017

The place is new and clean. We got 2 bedrooms and a large space living room with kitchen. The pool was a real nice touch. Internet speed was a drag. We had a hard time finding this place. No street name. Bikes were available for use. Taxi cabs are available just a few steps out of the place. A couple of stores nearby if you need water or supplies. I would suggest the owner to put a sign on the main street to guide guests. Overall the staff are really helpful. Only one of them speaks good english. This place is great for large group of people atleast 4. Lastly its pricey compared to other places.

8/10 还可以

Bob，Canada

2017 年 3 月 29 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

The caretakers of this hotel were very attentive.

On one afternoon after returning from town the hotel staff took us to the coconut trees growing on the property and spent some time chopping us (and a number of other guests) down a whole lot of coconuts, then preparing them for us to drink. Very educational. Very pleasant family was running the place.

10/10 超赞

excelente

2017 年 3 月 27 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

excelente

muy bien todo, limpio y en excelentes condiciones el depa

8/10 还可以

Brian

2017 年 3 月 21 日

满意：员工和服务，清洁度

不满意：客房舒适度

Not as described

After getting correct room , shown three different rooms but not one booked , beware no washing machine in rooms - no penthouses on site - beds like concert slab , pool was good only couple English TV stations - walls very thin hear everything from room above during night , noising staircase outside doors slamming , rooster next door goes all night not at sun rise - Wouldn't pay anymore then $100 a night for three bedroom

8/10 还可以

BEcky，WI

2017 年 2 月 17 日

满意：员工和服务、住宿条件和设施、客房舒适度

Walking distance to downtown Tulum.

Added another night with ease. Relaxing pool, quiet stay. Area outside of hotel not welcoming- poor roads leading to it and razor wire on the walls. That was off-putting, but the inside was very nice.

图伦玛雅之家酒店- 家庭公寓

Mayan House Tulum - Family Apartments

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