「The room I originally booked was unavailable, and I was offered a different room, which had an unpleasant smell. I was told it was an upgrade, but it did not meet my expectations. After I declined the room, the staff provided me with a clean and comfortable room instead. Despite this issue, the staff were friendly, professional, and very helpful throughout my stay.」
「The room I originally booked was unavailable, and I was offered a different room, which had an unpleasant smell. I was told it was an upgrade, but it did not meet my expectations. After I declined the room, the staff provided me with a clean and comfortable room instead. Despite this issue, the staff were friendly, professional, and very helpful throughout my stay.」
Alaya