The staff are very friendly and helpful, the facilities are dated and need some attention. overall it is in a good location and is quiet,close to everything. The gardens are very nice, but the hotel restaurant is not that good, luckily there are other options close to hand. All being said I would stay there again.
Richard Warren
於 2023 年 8 月住了 3 晚
8/10 不錯
Jonathan Leo
2023年7月15日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Jonathan Leo
於 2023 年 7 月住了 2 晚
2/10 很差
真實旅客
2023年5月6日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Lots of bugs and noisy. Very RUDE a staff.
They said the “room cleaning service paper” was missing when I checked out. I never even saw it when I checked in so I never used it. They got mad at me even though I explained I hadn't seen it. Then my carrier was searched. Even though I never saw it, they thought I stole it. They said it was my fault that the paper was gone because they cleaned it every day. I asked to check the CCTV but they checked inside my suitcase. So I was very offended. Plus I had to go to the airport and they didn't stop. In the end, it turns out I didn't take it, but they didn't even apologize! Who needs that paper and steals it? It makes no sense. They must have scammed me for charge extra money. The room bathroom was bad, there are many bugs and there is noise. But I didn't complain, but they ruined my day. The paper that was nothing to me. but they gave the worst service
真實旅客
於 2023 年 5 月住了 4 晚
8/10 不錯
Veronica (Victoria)
家人同遊
2023年4月29日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Close to monkey Forest. Lots of choices for dining. Pool was pleasant, simple. Staff helpful. Rooms spacious and clean. Lots of trees and warm tropical weather soi there are a lot of ants, mostly outside but as I have found over here always a few but not bothersome. For the location and weather you need to expect some. I would stay again and so would other members of family with me.