「Wonderful stay. Clean and with all the amenities you need. Great location. Privacy. Lovely pub with great food, super friendly. Had a small issue so we called Jonny who answered on the 2nd ring, talked us through the solution, and then gave us some tips on things to do. Great service. Highly recommend and we’ll be back in the autumn.」
「Our room had a very ugly view over the bins and kitchen extractor fans. This created a loud hum until around 10pm and also brought some cooking smells into the room. The walls are also very thin and we could hear the room next door very clearly.
However, after midnight the noise died down and it was quiet.
The hotel is in a nice, very rural location.」
「This is a period property with a lot of lovely features in the centre of Rye. However, it is letdown by a very slow service at breakfast. Breakfast is chaotic, with one very small table with yoghurt, granola some fruit and orange juice. Both mornings of our stay it was running very low and out of a number of things. Both mornings, I had to go and find staff to stock the table up and provide glasses for the orange juice. Staff are either inadequately trained or just not copying well.
The coffee...
「Hotel easy to find. As you drive up, the grounds are spectacular. The hotel was beautiful, polite staff, food fairly priced and good. Our room was cleaned & when we returned it was spotless with a beautiful fragrant. So nice. I recommend the Bannertyne hotel highly. Thank you」