Kalamazoo University Arena Hotels

"I originally reserved to stay two nights but I checked out after one night. I asked for a receipt and was given a receipt that shows I should only be charged for one night ($67.50). My credit card, however, was charged for two nights ($135.80). Will my credit card be credited back the other $67.50 or should I visit the RRI in person and talk to the front desk?"

"Mark, the manager on duty, was working alone and swamped with an oversold hotel due to WMU Graduation activities. He kept calm and helped everyone out with exceptional grace and concern for all the customers' well-being. An exceptional employee with great people skills under pressure."

"Hotel seems rundown "

"Yes parking was easy "

"One thing I don’t like is if they are making money they don’t charge an incidental fee but if they aren’t making money then here comes the fee. "

"Yes 👍 The Breakfast Menu was Fresh and the Room was Clean and Comfortable!"

"I had booked through Expedia and they said they didn't have my reservation. Upon my room being cancel at $93 dollars, they had no rooms available except for my room that they said they didn't have reserved just opened up. Make that make sense? I said, "okay I will rebook". They tried to charge me $100 dollars more and I am still battling with getting my $93 dollar refund at a hotel that I didn't stay at, as I went to one up the road. "

"Solid value."

"Very quiet and restful place "