Upper Hulme Hotel with Pool

"The food in the restaurant was very good and in a lovely emvironment. I was a little disappointed with the spa - it was more like a leisure centre pool than a spa. A lovely historic building. We stayed in the old part which was gorgeous. Really helpful, pleasant staff."

"Nice communal areas, friendly staff and good service. However the rooms are severely outdated and in need of renovation - there was damp/mould in my room, peeling paint, bathroom was old, room was also dusty. Not the standard I'd expect for Champneys. "

"Wonderful old hotel with attentive staff, both at the bar and on reception. A very enjoyable stay. "

"The room was dirty,previous occupant had used the bath with purple shampoo left all over the wall,old tissues on the floor and under the desk was full of fuff and dust never cleaned, the shower hel was an empty bottle with no lid or pump just fastened to the wall and the tea tray look dirty with no tea spoons. I complained at reception and the receptionist said while I had been out it had been sorted, the dust under the table had gone and the shower gel filled but nothing else.. "

"Excellent service, helpful hotel consultant "

"Clean, good facilities, nice atmosphere. "

"Heat was not working but had portable one from reception. "

"No water in the room. No shower caps or other bits in the bathrooms. Breakfast was great. Rooms were nice but kept hearing a rattle of some pipes during the night which affected ted our sleep. "

"Room very tired looking and needed updating. Bathroom smelt. Not very pleasant ! Toilet tool holder hanging off the wall but cleanliness was the big issue for me personally"