Our time at the Victoria Falls Oasis Hotel was my lifetime, all-time favorite hotel experience! I give them my strongest recommendation. I am 68 and have traveled extensively, a former AA Executive Platinum status holder. The hotel was exceptional at what matters to me most.
Topping the list of what made our stay wonderful was the staff. The staff was attentive, pleasant, competent, and dependable. The staff met us with big warm smiles whenever they saw us at meals or coming and going. They showed genuine interest in how our day went each day and asked if there was anything they could do to make it better. They far exceeded expectations in their care for us.
The wonderful lady that handled reception/guest admissions also functioned as concierge. She asked us about our previously scheduled tours, made multiple calls to the tour operators, as well as calling the tour operators of the tours she scheduled. She kept us up-to-date if the tour operators were going to be a few minutes late. She checked and made sure we had the essentials for whatever we needed to be ready for a specific tour.
The hotel general manager checked on us frequently, as he would see us at breakfast, and as we passed by the pool and reception office. He listened to stories of our daily adventures and provided great insight on tours to take that matched our objectives.
The hotel adjusted meal times for us & employee schedules to best accommodate our tours.
Excellent price, food, location, nearby animals!
