Liverpool Victoria Gallery and Museum Hotels

"Did the job and was a place to lay our heads "

"Upon check in on Fri night there was noone at the front desk and i had to wait around 5 minutes or so until someone arrived. The lift didnt work (notice was given) however i was allocated a room on the 6th floor (no notice given) - very steep stairs and uncomfortable to walk up and down all weekend, it really put a downer on my time there. If i had known in advance i would be booked on the 6th floor without a functioning lift i wouldve changed my booking to another hotel. Also there were 3 homeless people smoking and doing what looked like dr*gs in the stairwell, they also had their dog with them. I felt very unsafe and reported it to reception and he had them removed which was good, but it was concerning as how how they got in there in the first place. The room itself was decent enough, great location, but i wouldnt stay again due to the above."

"Fabulous hotel, lovely food, small bedrooms."

"Did not have Breakfast "

"Staff were very polite & helpful Room was a decent size, all amenties in room catered for, room was also very clean, good sized bathroom & shower. Did feel as though the room was pretty poorly lit, & not much privacy as there seemed to be apartment windows right across from us. The breakfast was a bit of a let down, there was barely any hot food avaliable, even after we waited another 15/20 mins for them to re stock. I do feel the price of £215 for a nights stay was very steep for what we recieved. Would probably give an overall 3.5/5 "

"Staff lovely, hotel lovely and great location."

"The room was clean but very dated, with mould on the windows, which didn't close properly. The curtain on the bathroom didn't fully cover the window which was interesting when showering. "

"Our whole experience was excellent and the staff very helpful, as you might expect in Liverpool! No hesitation in staying again"

"Staff really helpful and friendly. Clean and modern rooms. Noise from street but it wasn’t too bad and to be expected in middle of city centre. "