Wailua House Lots hotels in Kapaa

"Everything was perfect"

"Clean, well maintained property. Nice and quiet, great location. Vacation villa was stocked with everything we needed. The staff were wonderful. Everyone we dealt with from the front desk, concierge, housekeeping & maintenance were all friendly , professional & great at their jobs."

"We had to book a room fast because of a flight cancellation, so ended up booking this place not knowing what we were in for. It seemed a little marginal when we got there at around 12:30 or 1 AM, but the rooms were sufficiently clean so we went right to bed. We are pleasantly surprised the next morning, though with extremely helpful staff, a quaint Continental breakfast with fresh fruit, and beautiful tropical grounds looking up at the local mountains. The owner was exceptionally helpful as well, and told us all about the history of this hotel and the surrounding area. Overall, a very cool experience, and we will stay here again sometime. "

"As of March 2026, this hotel is undergoing renovations. I'm sure it will be stunning when complete, but for now you'll want to set your expectations a bit lower than normal. There is no formal lobby to enter, rather it is a makeshift area and public bathrooms are portable outdoor restrooms. Navigating to and from rooms is a bit of an obstacle due to areas being totally closed off temporarily. The staff was courteous and helpful. The on-site dining has a lot to be desired, but provides a viable meal at an inflated price, when necessary. Note: this hotel is NOT within walking distance of any shops or restaurants so keep that in mind if you indulge in drinks and then get hungry. There is a community microwave on each floor and mini fridges in the rooms so that's handy. The trade-off is a feeling of solidarity, with a beautiful driveway lined with trees, horses and cattle and a lot of beach to walk in both directions. Pools were clean and enjoyable, hot tub was brutally hot so most patrons just sat on the edge nightly as it was too hot to fully submerge. One hot tub was out of service. No major complaints here. I'm sure once the remodel is complete this will be a top notch resort as long as you don't mind driving to get to shops."

"We stayed at Kauai Palms on our last night on Kauai. The staff was friendly and welcoming. The room was small, but clean and the a/c unit did a good job of keeping our room comfortable. The shower was hot and water pressure was great. The room came with a coffee maker and basic cooking supplies like a microwave and refrigerator. We would stay here again if we return to the area in future."

"Very nice jungle view. Clean. Roomy, all needed amenities "

"What can I say… They don’t call this one hotel without being rated that. Top notch in every category."

"The view was beautiful, bed needs updating and I wish we knew there was no AC"

"Amazing place, clean great staff and beautiful pool"