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"The staff were so helpful at the hotel. The location was very good. Parking at St John’s across the road from the hotel was very reasonable. We will definitely use this hotel again when we go back to Liverpool "

"Reception staff were very friendly and helpful and we were able to check in early. They had allocated us a room away from the noise of the train station as requested. The room was clean with good amenities. The beds were comfortable and a fridge in the room was a bonus. "

"Lovely hotel, modern ,clean , excellent service, fab breakfast, amazing hydro pool, "

"Rooms were clean & comfortable. "

"Lovely place excellency and cleanliness on form"

"Chester is a fantastic city to visit especially with the children. Lots to see and do. We dod a family trail and learnt do much. The hotel was a great base, just across the road is a park and ride bus service that took you straight to the centre snd easy to pick up back to the hotel. Great to have the pool and restaurant service too the breakfast certainly filled us up for our days out. "

"Funky decorations Liverpool history Great staff "

" Very nice and not nasty like some places in town.."

"Very comfy beds led to a good nights sleep. Clean room. Big enough for a night. Room and hotel a bit dated but not overly to distract. Friendly and helpful staff. The pool, sauna and steam room where great. The changing area and lockers ideal. The showers didn't have a mat outside them so the floor was very wet and quite slippy when we stayed. Breakfast was good. They didn't have much on show for gluten-free, fruit, yoghurt, cereals. Asked for toast and they also have more. The evening meal wasnt as we expected a bit expensive and not much choice and it wasn't that good. They had 2 gluten-free choices. Not many eating here."