Dallas Wayne Ferguson Plaza Hotels

"It was real slick around the pool. Other than that it was good. "

"When I first arrived, I was given a room that wasn’t cleaned yet. The front desk easily moved me to a new room, but still not a good start. The new room I was moved to had a couple lights that barely worked, the sofa chair had stains on it, the office chair was broken, there was a hole in the bathroom wall corner, the tub looked filthy (although the damage looked like it needed more than just a simple cleaning), the air conditioner in the room looked dirty so I was scared to turn it on. Overall, the room was the worst hotel room I’ve stayed in. Also, the complimentary breakfast was just cereal and a waffle maker which isn’t true breakfast in my opinion. There is a Cracker Barrel right outside, but that’s just paying for breakfast. This place is definitely not worth the price they charge per night."

"After second day of no room service, I informed the front desk to which they responded, we'll handle it. They never did so!!! Third day i took pictures showed management expressed my frustration and let them know i would not be back. I stayed one additional day and once again No Room Service!! "

"Rooms were clean and staff was courteous and polite. My only complaint is that the complimentary breakfast was terrible. The food tasted awful and I wished I had opted to just go somewhere else for breakfast."

"Room and amentities were so so. Staff was great though! I thought I had reserved a room with a mini fridge and microwave. Turned out the room they had when we checked in didn't have either. The person on duty when we checked in offered to find both and bring them to our room and did!! His name was Su. Super nice guy. THAT was going above and beyond. The room was clean but didn't have things my wife needed like a hair dryer and it would have been nice if the rooms had just a small lamp for lighting instead of bright lamps on the walls. Based on the staff I'd give a 5 star but there are things they could make better for rooms. Overall it was a good stay and I'd stay there again when visiting family in Lewisville just based on their staff. "

"The room was nothing like it shows in the pictures. It needs a lot repairs and proper furniture. "

"The house was very clean and well represented in the pictures. The host was very accommodating and responsive. "

"Pleasantly surprised with this hotel. Very well thought out. plenty of light, very nice people, very large room, clean, glass shower door, cool glass water bottles that they sterilize and refill, premium shower soaps/shampoos. Much better facilities than most hotels at this level."

"Communication with the host was great. This property fit exactly what we needed for our weekend. "