West Monroe Hotel with Pool

"Great location and the staff is amazing!! I enjoyed my stay. "

"The staff is wonderful! Rosalyn was especially helpful and kind! I stayed with my son who is a wheelchair user, in a regular double room (non wheelchair accessible). He was able to use the toilet/sink fine. There was no space in the room to do anything but go straight or backwards with his wheelchair, but we made it work. The beds are very high and that was issue for him. Breakfast was good with actual food (eggs, sausage, potatoes, gravy, biscuits, waffles). The dryer in the guest laundry room did not work and I had a whole load of jerseys to dry. The front desk staff happily popped it in their dryer for me. They do provide quarters for the machines if you bring cash. The location was great, just down the road from our event and many options for food. Every single staff person we interacted with was absolutely wonderful!"

"I was disappointed in the condition of the property for the price per night. I paid $263 (after fees and taxes) The room was clean but threadbare. The bed linens were nice but the towels were clean but threadbare. No grab bar in the tub. The TV did not get a signal and the door did not close properly. Also, the exterior door was unlocked 24/7 and I was the last room on the first floor near that door. I did not experience the breakfast area. Not a "Comfort" visit."

"The front desk does a great job! I’ve stayed at this hotel several times and always received excellent service. "

"The place looks shady but it’s a good area, restaurants next door, never had issues here. "

"Hotel smelt like weed! When we walked into the lobby our eyes started watering. When we gotnto our room it was worse. The day after when we checked out of a non smoking room we were informed we were going put on a smoking floor and had to put up with the smell of weed."

"The mattress in the room was dirty, i was transferred to 2 rooms and both was so i got a refund"

"Candace was very good at her job. Took care of us and from our observation, everyone else!!"

"Gave amenities a 4star bc the continental breakfast was slim pickings. Otherwise was a nice place to stay."