西門羅酒店 | 熱門西門羅住宿限時優惠每晚可低至 HK$490

「I made my reservations on June 16 for a June 26 arrival. On my arrival, I find that the elevator is not working and has been out for a month. I should have been told this upfront so I would have had the choice of choosing another hotel if no room was available on the first floor. I have mobility issues and stairs are a real issue for me. The clerk was extremely apologetic and after checking with maid service, she said if I could wait a half hour or so, she could get me on the second floor...

「The staff member during our check in and out was excellent!」

「Great location, very comfortable and the breakfast was amazing!」

「There was a huge hump in the vinyl plank flooring that ran the length of the room, cleaning service didn’t clean the room, took out dirty towels but didn’t replace with clean and left beds unmade. For $300 a night I expected more.」

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「I know it was pet friendly but the hallways smell like dog pee. Also I paid for breakfast and the cook did not show up for work」

「Charming, great location, would book again 100%」

「Location is great for fast food, gas and restaurants near by. Staff is very helpful and nice. Room is good but, is in need of a refresh including the air-conditioned. Overall it was comfortable stay.」

「They don’t have any baby crib for my baby...」

「This was the cleanest hotel we have stayed in in a while, looked newly renovated, clean room, smelled good. Walking distance to multiple restaurants. Safe area. Will be our new regular when visiting there for tournaments.」

「The hygiene conditions are terrible, very unclean, lack of hair dryer」

「Staff was great.」

「My reservation was for 4 guests in a room with one king bed and a sofa bed. Upon arrival, the sofa bed was not prepared and did not have any sheets, blankets, or pillows available for use. This made the sleeping arrangements inadequate for the number of guests included in the reservation. Additionally, the elevator was out of service, creating a major inconvenience during our stay. Furthermore, the toilet was not functioning properly and had to be manually plunged every time it was used, which...

「This place is not kept up and sketchy people all around.」

「Great location and friendly staff. Cleaning staff was great about asking if we needed anything. The only negative is hotel is older and could use a facelift but nothing that should keep anyone from considering especially just for its location.」

「When I booked online I booked a non smoking room with 2 queen beds. Uppn arrival I was told if I want a non smoking room I would have to pay a 40.00 deposit. I gave the girl my credit card. She came back and said "my dad said the deposit has to be cash." We had no cash on us, so I had to take a smoking room. When we got to the room, the air conditioner was barely working, the shower was very small. Walls had chipped paint. The blankets had cigarette burns. Definitely not worth 109.00. Will never...

「Over $300 per room was overpriced for one night.」