White Plains Westchester County Center Hotels

"Lobby restaurant was great "

"Breakfast had good fresh items"

"Breakfast is pretty meager. Waffle maker not working. Overpriced. Better options at nearby diners."

"All nice and very good except the reception people.... not good"

"BEWARE!! We wish we could give negative 1000 stars! BEWARE OF THIS HOST, THE BIGGEST SCAM ARTIST! Baited & switched us 40 minutes before our check in saying a pipe busted where we were supposed to be staying (which we visited anyway to find the place looked abandoned honestly)You think you are backed by Vrbocare? HA! What a joke, spent countless hours (at least 6) on the phone to be told there was nothing they could do AFTER arguing with us about which address we were actually given, sending us on a wild goose chase to take videos of the original address we were supposed to be staying at & uploading all the original photos we actually booked to what this horrible human being changed them to after our confirmation email & a voice recording of the property manager telling us about the change of address which we never consented to. The a/c didn’t work, the toilet didn’t flush, the screens were broken amongst other things! Told we would have an entire private home to ourselves with a yard to find it is a 5 apartment complex with no yard! BEWARE!!! BEWARE!!! BEWARE!!! AND DON’T EVEN BOTHER WITH VRBOCARE IT’S A WASTE OF YOUR TIME & ENERGY! Every rep we spoke with before check in told us don’t worry get to the property & we will help you only to be told after we got to the property that was the wrong thing to do! They will make you go in circles only to NOT help! BOOK AT YOUR OWN RISK WE HAVE TRIED TO WARN YOU! "

"First day i got there the only one lady at the “front desk”completely ignore me by pretending she didn’t work there, unfortunately for her I stayed at the lobby longer that she had anticipated and had no option but to move behind the desk and ask me “if I needed help” I found that very disrespectful, after that day I never saw her again and for most my stay the staff was ok."

"Check-in was confusing and poorly organized, which made the start of the stay frustrating. The room itself was fine and comfortable, but the photos on the website were misleading and didn’t match what we saw in person. Overall, an okay room but not the experience we expected."

"This unit perfectly met our needs. Well equiped for lite cooking and comfortable with fast WiFi. While not a problem for us, it could be a challenge for those with problem with stairs."

"did not respond from the morning day of check-in. Responded to me all the way up until the day I was supposed to stay in the house do not book with these people they are scamming"