鄰近西哈里森銀湖公園酒店 | 熱門西哈里森銀湖公園住宿限時優惠每晚可低至 HK$1,071

「Clean room」

「Heat noise was annoying One bottle water per day 」

「Check-in was confusing and poorly organized, which made the start of the stay frustrating. The room itself was fine and comfortable, but the photos on the website were misleading and didn’t match what we saw in person. Overall, an okay room but not the experience we expected.」

「After flying in with four of us from Los Angeles on a Red Eye, we had to drive around for 4-5 hours until we were able to check in at 4pm, however after hours of trying to get into the property with no answer on the contact number ,we finally were able to have the local property manager come out and say that the property overbooked and had no room for us. I spent over 2 hours on the phone getting the run around by Expedia with mixed stories of our accommodations. FINALLY with now the story is...

「Property was missing needed items and it took two days to get them(coffee maker). For the price you get what you’d expect. Older property with some updates needed. Everything worked but older appliances. 」

「did not respond from the morning day of check-in. Responded to me all the way up until the day I was supposed to stay in the house do not book with these people they are scamming」

「Place didn't exist. Host did not respond to requests to clarify check-in. Upon arriving, the location was not as described and an individual who answered the door informed our party this was not a rental property. Had to last minute book elsewhere.」

「The property was double booked and they took my money and the code was never received therefore I could not check in to the property. I’m still waiting on a refund of $416.02 . The property should not be listed if people are occupying it. I was distraught when I found out this on my birthday weekend scrambling to find a place to go at almost midnight. This person should be banned from renting out this property so that it doesn’t happen again!」

「Staff was excellent. Want to point out that Brian was especially nice. Rooms were very clean and beds were super comfortable. Breakfast in the morning was great.」

「4th floor room was clean, cool and quiet, even facing traffic. Slept quite well. Shower was nice. Breakfast was quite good, hot scrambled eggs, sausage patties, yogurt, coffee.」

「The room was clean, and the staff were really nice, but the breakfast was just okay.」

「Good」