"For the price point it was better than most other experiences. The property shows wear and tear but everything is functionally. Staff polite, helpful knowledgable."
Fairfield Inn & Suites Pittsburgh Airport/Robinson Township
6/10 Okay
"Rooms were clean , but customer service was terrible. Asking the front desk a simple question was met with “I don’t know and I don’t care” attitude. Then they just continued to ignore me and went back on their phone ."
"The parking was full but there was a back up plan. Someone did get access to our room and attempted to enter, which was terrifying (for both parties). A bit more communication and coverage for the online booking is necessary so that won't happen again. Breakfast starting so early and transportation are both great amenities through here as well."
"The room and area was nice. The kitchenette was convenient. The elevator was out of service through out our whole stay which was a huge inconvenience since we were on the third floor, but that’s my only complaint."