This hotel is marketed as a peaceful, adults-only retreat, but that experience does not exist. The website and promo video suggest calm, relaxation, and tranquility. In reality, this is a loud, club-driven property. If you’re booking to rest and unwind, look elsewhere.
The positives: the hotel is beautiful, the staff was kind and accommodating, the food and drinks were good, and the oceanfront views were exactly as advertised.
Unfortunately, that’s where it ends. Parking was a major issue—the advertised garage was not open, leaving guests to fight for street parking. The website also states the pool is exclusive to hotel guests, which is not true. Day passes are sold, and hotel guests lose access to the pool and loungers after 6 p.m. when the restaurant takes over.
Fire alarms went off three of the four days we stayed, and staff brushed it off as something that “just happens.” Every morning at 6:30 a.m., restaurant staff loudly dragged furniture, waking us up.
Friday night was the breaking point. A DJ played extremely loud music until 2 a.m., despite the restaurant closing at 11 p.m. The bass made our bed vibrate, and there was no hotel staff on-site after 10 p.m. to address concerns. After finally falling asleep, we were woken again at 6:30 a.m.
The room temperature only goes down to 75°F, with no ceiling fans or air movement, making the room stuffy and uncomfortable.
This is not for a quiet vacation. Traveler beware.
