威洛格魯夫度假短租

“I booked a property through Expedia for six guests to visit Sesame Place. Upon arriving around 7:50 PM, the host told us the property was already occupied. We wasted an hour driving back and forth, plus a six-hour round-trip drive home, and lost our entire second day at the park. I’m requesting a full refund and additional compensation for the stress, wasted time, and ruined plans for our group. ”

“Very good”

“Great staff”

“Complicated check in . Over 15 bags of trash on the porch that stayed there my entire stay. FILTHY BEDDING . FILTHY CURTAINS. NEVER AGAIN . And there was a room in the building full of teenage kids “hanging out” ”

“We stayed here before in a 2 bedroom and our experience was fantastic. There are many great little spots to eat near by. This time, we did not like it so much. There was a fight between 2 men not once but twice near our room- very scary to the point that we felt trapped in our room since it was between our room and the exit, and we needed to leave to get our Uber. There were dogs constantly barking. We also could not get the temp of our room to change it was set at 77 and would not adjust. The……

“Everything was clean and comfortable. Our room was exactly as described. We accidentally triggered one of the locks, but the manager was super nice and took care of it promptly. (Thank you!!) I wouldn’t mind staying here again, as it was perfect for our stay in Philadelphia. I would definitely recommend!”

“Expedia was fine. But this property was very fair. It was managed by Capital Hotel. A VRBO. I tried to call Capital Hotel before check in .. no call back. I did receive a check in text on a chat line that was monitored. Requested a later check out. None granted. The check in directions required that we read them 4-5 times to put all the pieces together. Also the place was advertised as a 2BR. When the check in info came in, it was noted as a one bedroom. So I got nervous. Turned out to be a……