Search Villas in Woodbury

"Parking was right behind the hotel and lots of it. The room was GREAT! The room was very clean but all the halways and public areas needed a good clean and vacuum."

""I was disappointed with the service during my stay. Upon check-in, the front desk staff remained on a personal phone call and didn’t offer a simple greeting or 'hello.' The lack of professionalism continued at checkout; when I returned my keys, I wasn't acknowledged at all—no 'goodbye' or 'thank you.' The staff seemed more interested in their phones than the guests. Better customer service is definitely needed.""

"Cl"

"Excellent customer service. Love this hotel "

"Room was clean but sofa was very worn and dingy looking. Could not run the AC unit because it made too much noise. "

"Extremely disappointing stay. I found bugs in my room, some even ended up in my hair, which was unacceptable and honestly disturbing. I reported it immediately and was moved to another room, but the damage to the experience was already done. The hotel offered a cocktail voucher, which felt completely inadequate given the situation. I was also told I would be reimbursed, but then they backtracked, saying they couldn’t because I booked through a third party. At the end of the day, a serious issue like this shouldn’t be brushed off with a drink. I expect a full refund for such an unpleasant and unacceptable experience."

"This property is very clean, the staff is very friendly and professional. The location is good, close to the subway station, restaurants, and mall. It’s a wonderful place to stay in. "

"Breakfast was okay but no waffles. The ac did work good but room was small and bed wasn’t that comfortable"

"Good service "