“The soundproofing is poor, and I can hear the snoring from the neighboring room at night. I requested two bottled waters, but they did not provide them. The drainage in the bathroom is poor - after about 10 minutes of showering, the water starts draining out, as the shower area has a shallow floor and does not have enough time to properly drain. However, the hotel is indeed very close to the airport.”
“We checked in after midnight as we need to stay for one night before return home. Check in process was efficient and took only a few minutes. Reception lady was courteous and efficient. Would certainly stay again if needed in future.”
“There is no obvious signage for drivers to this hotel. The corridors in the hotel are narrowed and it's difficult for 2 people with luggages to walk through. My executive room was spacious and comfortable though. Not enough sockets or USB in the room to charge my phones and ipads. The reception would not add my IHG membership number to my stay, so I think this IHG membership is not worthy to use any more as its staff did not even give any respect to it. I didn't feel any difference with and……
“Very elegant design ,, every piece of furniture is an art work project of the owner , the room is spotless clean and the services made you feel at home . ”
“The host is friendly, warm and nice. Room is tidy and clean. TV is good. Everything is great. This is the B&B I wish to stay again if I have the chance to travel via LGW”
“It was a lovely hotel, quite close to the airport, thus why I chose it.
The room was decent and quiet and alll the facilities that I needed for my stay worked well.
The car park was cramped, not much room to park, I had to get out of the car on the passenger side. So that could do with a bit of improvement.
Nonetheless, the price for parking was reasonable compared to other hotels nearby.”
“Overall hotel room is okay but not too happy to assign to floor 0 as I found bugs inside the room from time to time. Initially, I want to extend my stay but I finally moved to nearby hotel for extra nights as I don’t want to stay in floor 0.
The most important is they are not providing service to keep guests’ baggage, so I need to walk round to keep them at the airport wait till check in. They should mention it on their booking page.”
“Take the lift from arrivals to the hotel. Great location for the night before a flight. Various dining and shopping in landside airport facilities.
Pod room was clean and comfortable. Very quiet.”