室內泳池、室外泳池
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西安臨潼悅椿溫泉酒店的評價

5 out of 5
西安臨潼悅椿溫泉酒店
悅椿東路 8 號, 臨潼區, 西安市, 陝西省

評價

9.0

卓越

10 分評分，優異；91 則評價中有 52 則" "
8 分評分，不錯；91 則評價中有 29 則" "
6 分評分，一般；91 則評價中有 7 則" "
4 分評分，欠佳；91 則評價中有 2 則" "
2 分評分，很差；91 則評價中有 1 則" "

9.4/10 

整潔度

9.2/10 

職員與服務

8.2/10 

設施服務

9.0/10 

住宿狀況

9.0/10 

環保程度

評價

6/10 一般

Jih

於 2023 年 10 月住了 2 晚
西安临潼悦椿温泉酒店小悦悦 於 2023年11月24日的回應
尊敬的贵宾您好！一份好评就是一份希望，满满的都是贵宾们给予的支持，感谢您真诚的评价，您的满意就是我们的满意，期待您带上亲戚朋友和小伙伴们到悦椿温泉酒店做客，希望还能继续为您服务，期待您的再次光临，祝您天天好心情！

10/10 優異

Siu Ling

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
a nice stay in Lintong district. clean and hygenic environment safe to kids and family. The play room and kid swimming pool are best choices to kids which allows you spend a day to warror tomb or huaan hill and spend a family night in the hotel. haven't tried the hot springs but trust it's worth for visit.
於 2019 年 12 月住了 2 晚
Iris 於 2019年12月30日的回應
Thank you so much for having taken the time to share with us your kind feedback about your recent stay at Angsana Xi’an Lintong. We are very pleased to learn that you enjoyed our hotel’s facilities and thoughtful service. Thank you for your kind patronage and we look forward to your return in the near future.

10/10 優異

Chih Ann

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
A comfortable and relaxing hotel
All staffs are very helpful and friendly. Food and prices of its Chinese restaurant are excellent. Only shortcoming is its central air-con was set to heater mode which is a bit warm. Therefore, they quickly sent a cool air fan to our room.
於 2019 年 10 月住了 3 晚
Marcom 於 2019年11月21日的回應
Thank you so much for having taken the time to share with us your kind feedback about your recent stay at Angsana Xi’an Lintong. We are very pleased to learn that you enjoyed our hotel’s facilities and thoughtful service. Thank you for your kind patronage and we look forward to your return in the near future.

10/10 優異

ELISA

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 10 月住了 1 晚

10/10 優異

ZHIGANG

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
不错的温泉酒店，离皇陵较近
酒店房间很大，圆形大浴缸很有特色，自带浴盐的话，可以在房间内舒适地泡澡。酒店温泉区域很大，需要付费进入。酒店的房间多，配套设施相比其他五星级酒店，稍显不足。酒店离开秦始皇陵较近，也是优势之一
於 2019 年 1 月住了 3 晚
Charles Wang 於 2019年2月3日的回應
尊敬的宾客,您好!感谢您给予我们中肯的评价，您的满意是我们不懈的追求，我们会再接再厉，保证我们的服务品质，期待您的再次光临！祝您生活愉快！新春快乐！酒店总经理：王华章

8/10 不錯

真實旅客

讚好：整潔度、職員與服務和住宿狀況
不错不错不错不错不错不错不错不错不错不错不错不错吧不错不错不错不错不错不错不错不错不错不错不错不错吧
於 2018 年 12 月住了 1 晚
酒店总经理：王华章 於 2019年1月8日的回應
尊敬的宾客，你好！非常感谢您选择下榻西安临潼悦椿温泉酒店，您的满意是我们不懈的追求，我们再接再厉，为您提供更优质的服务，祝您生活愉快！期待您的再次光临！

6/10 一般

真實旅客

讚好：住宿狀況和客房舒適度
金玉其外的五星飯店
The lady at reception was rude and cold, and took forever for our check-in. Didn't introduce anything about the hotel facility, or the details of our booking. As the result, we though we could use the spa and bought pricy swim suits from hotel shop. Until we entering the spa, the staff ask us to pay 208RMB/each. Water quality of the spa is poor, leaves and impurities are floating around, used towels and trash scattered beside the pool. Cleanliness need improve, the carpet in our room spreads all kinds of hair left by the former group. And the location of hotel is pretty remote, there is no store or restaurant nearby. 前台服務小姐態度冷漠無禮，登記入住過程漫長，不僅未介紹飯店設施，也未詳細說明預訂內容，以致誤以為包含溫泉設施使用，還在一樓賣店買了昂貴泳衣，要入場時才被告知每人需再加價人民幣208元才能使用，溫泉水質差，飄浮著樹葉和雜質，池水邊也不時掛著使用過的浴巾和垃圾，房間內地毯散布前組客人留下的各種毛髮，飯店位在重劃區，附近無商店餐廳，只能選擇飯店附屬餐廳或是搭計程車去臨潼市區。
於 2018 年 11 月住了 1 晚
GM: Charles Wang 於 2018年11月19日的回應
尊敬的宾客：您好！感谢您的入住并在百忙中对我们进行点评。很抱歉给您带来了不好的入住体验，很感谢您对我们酒店提出的宝贵意见，我们会针对您的意见进行检查，如有问题我们会即刻进行整改。关于酒店服务人员的服务情况，我们也会组织更多的培训，提高服务人员的服务意识，我们期待您再次入住，祝您身体健康,生活愉快。

2/10 很差

Ying (HK)

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
This is very disappointing hotel for me, it really cannot count for five star level hotel n charged that expensive hotel fee. We booked 3 days in this hotel, as I expected to have a good service as they count the self at 5 star. However, we arrived to room become very disappointed, as the temperature at 25.5 degree which fixed by hotel, which cannot change. We required to change but the hotel replied that cannot change. It really too hot! The second day we want to ask for help to rent car n asked how much of taxi fee n something question that travel people would ask. But the lobby boy unhappy to answer our question n unlike show his face that is totally unprofessional! The breakfast no taste n no much choice that charge that higher cost. Finally, We have 2 people in the room that suppose have 2 big bath towel but only provide 1 towel in everyday that is very common service for hotel but it cannot provide it. How can count for 5 star hotel. The outside of the hotel nothing shop. I would not book this hotel anymore in future travel.
於 2018 年 10 月住了 3 晚
GM: Charles Wang 於 2018年11月9日的回應
Thank you so much for taking the time to share your comments and feedback about your recent visit at Angsana Xi’an Lintong. We were most concerned to learn of your disappointment and that we failed to meet your expectations in terms of our service delivery. Please accept our sincere apologies for any inconvenience caused. We'll share your feedback with our team, and hope to have the opportunity to welcome you back & regain your confidence.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
觀賞長恨歌當晚最佳選擇飯店
1. 位置距離華清宮計程車8-10分鐘，滴滴打車人民幣10-14之間看堵車情況，很適合要看長恨歌表演時住（第二場9:40開始、結束接近晚上11:00） 2. 飯店服務人員很熱情主動協助，前台值班經理岳鵬對行程規劃給了很棒的建議、另外Bob錄俊寶將協助我們設定滴滴打車，對第一次使用滴滴的旅客提供很大幫忙，再次謝謝！ 3、中餐廳好吃價格很合理，入住二天一夜用餐二次，推薦。
於 2018 年 9 月住了 1 晚
酒店总经理：王华章 於 2018年9月25日的回應
尊敬的宾客您好！非常感谢您选择入住我们酒店并分享您的入住感受！我们致力于为您提供亲切周到的入住体验您的满意就是对我们最好的肯定与激励，真诚期待您的再次光临！

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
良好的住宿經驗
服務態度良好，運動設施也都完整。 房間很大，很舒服。 週遭步行只有一間購物廣場。 要去兵馬俑及其他景點要搭計程車。
於 2018 年 7 月住了 2 晚
酒店总经理：王华章 於 2018年8月4日的回應
敬的宾客，你好！非常感谢您选择下榻西安临潼悦椿温泉酒店，您的满意是我们不懈的追求，我们再接再厉，为您提供更优质的服务，祝您生活愉快！期待您的再次光临！

8/10 不錯

J (HK)

讚好：職員與服務和住宿狀況
酒店很大，設備齊全，值得一試
整體印象很好，環境清幽，員工服務態度也很好，值得推薦。溫泉區環境都很好，有不同種類溫泉池，價錢都很合理。 要注意酒店維護工作要加油，房間內很多地方都比較舊及感覺污糟，如果不加注意，在過幾年就會很殘舊。
於 2018 年 6 月住了 4 晚

10/10 優異

chih heng

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
瓶裝水供應不斷
將行李存放在飯店櫃台小姐debby很快就幫忙處理 方便我們去看乒馬俑博物館很感謝
於 2018 年 6 月住了 3 晚
General Manager: Charles Wang 於 2018年6月14日的回應
尊敬的宾客，您好！感谢您的入住，我们一直关注客人在入住期间的感受，同时积极提高自身的专业水平和服务标准，力求让客人能感受到回家一般的温馨。祝您生活愉快！真诚期待您的再次光临。

10/10 優異

ying

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
空调比较差
空调很差，很热的天气居然没有冷空调，说中央空调还没统一切换。给了个冷气扇，噪音大得要死，用呼啸来形容也不为过，只能关掉。水挺大，洗澡很舒服；泳池也不错，人不多

8/10 不錯

chacco

讚好：整潔度、職員與服務和客房舒適度
遠離塵囂，但值得去的渡假酒店
雖然離西安市區有點遠，但喜歡它夠安靜和設施！ 週日只得兩間餐廳開，吃得有點悶，沒有太多選擇。 附近有 outlet mall ，但是都要走十五分鐘左右，如果有車接送，會好好多！而且游泳池及其他設備早上九時半才有，又早關門！
於 2018 年 3 月住了 4 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
酒店还是挺令人喜欢的，闹中取静，环境和工作人员都挺不错，各种设施也很齐全。 但是在一些细节上实在不懂管理方怎么想的。比如原先的欢迎水果取消了，然后屋子里的胶囊咖啡机也没有人修理，电视频道明明自己写得一次收费通看，结账时却看一部收一次费用。 另外房间的minibar，没有任何的消费价目表，也没有免费和收费的说明，这应该算刻意误导消费？

8/10 不錯

CHUN CHIN

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
很棒的飯店
General Manager 於 2016年12月20日的回應
谢谢您的好评，期待您常回来玩呀！Jerry Mong,General Manager

8/10 不錯

YAN

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
国庆西安游
酒店硬件不错，但是消费偏高。酒店仅有来往景区的巴士，其余全靠叫车，还好滴滴还是很方便
General Manager 於 2016年10月11日的回應
感谢您选择西安临潼悦椿温泉酒店度过假期时光，酒店自己也有往返华清池和兵马俑的车，下次过来住可以在礼宾部咨询哦，期待您常回来玩！Jerry Mong, General Manager

8/10 不錯

Jing

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
酒店整体不错。不过在去过的悦榕庄酒店里，这家算是偏大众化
酒店整体不错。
General Manager 於 2016年10月11日的回應
谢谢您的好评，悦榕庄跟悦椿酒店是姐妹品牌，全体悦椿员工也致力为您带来完美度假体验，欢迎您常回来玩！ Jerry Mong, General Manager

10/10 優異

YI-YA (台灣)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
優質旅行
General Manager 於 2016年10月11日的回應
谢谢您的好评， 欢迎您常回来玩呀！ Jerry Mong, General Manager

10/10 優異

Yiya (台灣)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
優質度假酒店
General Manager 於 2016年10月11日的回應
谢谢您的好评， 欢迎您常回来玩呀！ Jerry Mong, General Manager

8/10 不錯

Cathy from HK

讚好：整潔度、職員與服務和客房舒適度
可惜酒店外正在做工程，交通有點不便，但又勝在距兵馬佣只十多分鈡車程，其他都很完美，建議酒店送一次溫泉
酒店職員有禮及helpful. 酒店的哥哥仔為我們介紹的司機非常好，老實又帥氣，帶我們吃了不少當地食品
Jerry Mong, General Manager 於 2016年10月11日的回應
感谢您选择西安临潼悦椿温泉酒店度过假期时光，优质的环境和服务是每个悦椿员工的努力方向哦，您的宝贵建议我们已经开始调整，期待您再回来玩！

10/10 優異

NING

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
General Manager 於 2016年10月11日的回應
Thank you for staying with us. Look foward to seeing you again at Angsana Xi'an Lintong! Jerry Mong, General Manager

10/10 優異

Wai Han Claudia

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
General Manager 於 2016年10月11日的回應
Thank you for staying with us. Welcome back to Angsana Xi'an Lintong!Jerry Mong, General Manager

10/10 優異

junhua

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
服务和设施都不错，以后还会来
General Manager 於 2016年10月11日的回應
谢谢您的好评， 欢迎您常回来玩呀！ Jerry Mong, General Manager

10/10 優異

jinmiao

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
酒店环境不错，可惜还有些没完善，希望下次去更好。服务人员都很友善热情。家人很满意，旅行很成功。
General Manager 於 2016年10月11日的回應
感谢您选择西安临潼悦椿温泉酒店度过假期时光，很开心看到您在悦椿有个成功的旅程，现在酒店设施已经全面开放，期待您再回来玩！Jerry Mong, General Manager

8/10 不錯

JoJo (HK)

讚好：整潔度和職員與服務
酒店整體很好
可惜沒有溫泉浸，又沒酒店車送去附近酒店泡溫泉，有些失望；早餐品種少，不知是否因為太少人入住；其他都非常滿意
General Manager 於 2016年10月11日的回應
感谢您选择西安临潼悦椿温泉酒店度过假期时光，您的宝贵建议我们现已改善，期待您再回来玩！Jerry Mong, General Manager

10/10 優異

Satoshi

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
ホテル内にレストランが数種類あり、プールや温泉、子供の遊び場もあり、家族で過ごすには最適。兵馬傭にも近く立地条件も良い。唯一、カフェはあるのだが通路脇で簡易的なものになっており、落ち着いて一息つくことができなかった。
於 2023 年 1 月住了 1 晚
西安临潼悦椿温泉酒店 於 2023年2月2日的回應
ひんかく賓客こんにちは!ひじょー非常にあなたがきちょー貴重なじかん時間をつかう使うことをよろこん喜んでえつ悦つばき椿ホテルのひょーか評価にかんしゃ感謝して、あなたのてーしゅつ提出したてーあん提案にたいし対して、しょーへん小編はただちに直ちにせき関けー系ぶもん部門をはんえー反映して、あなたのまんぞく満足はわたくし私たち達のついきゅー追求であるだけでなく、わたくし私たち達のさいだい最大のなぐさめ慰め、さいだい最大のほーしゅー報酬、ホテルはさらにどりょく努力して、あなたにさいこー最高ひんしつ品質のサービスをてーきょー提供します。ふたたび再びホテルのサービスにたいする対するこーてー肯定にかんしゃ感謝します。またごこーりん光臨をたのしみ楽しみにしています。たのしー楽しいたび旅をいのり祈ります。

10/10 優異

真實旅客

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It is in very quiet area and the room is very clean and nice. We enjoyed staying there.
於 2019 年 12 月住了 2 晚
Iris 於 2020年1月6日的回應
Thank you so much for having taken the time to share with us your kind feedback about your recent stay at Angsana Xi’an Lintong. We are very pleased to learn that you enjoyed our hotel’s facilities and thoughtful service. Thank you for your kind patronage and we look forward to your return in the near future.

8/10 不錯

Kong (Hong Kong)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Pleasant environment and friendly service , our family have enjoyed our stay here; will recommend friend to come for a family getaway
於 2019 年 12 月住了 2 晚
Iris 於 2019年12月23日的回應
Thank you so much for having taken the time to share with us your kind feedback about your recent stay at Angsana Xi’an Lintong. We are very pleased to learn that you enjoyed our hotel’s facilities and thoughtful service. Thank you for your kind patronage and we look forward to your return in the near future.

8/10 不錯

真實旅客

於 2019 年 12 月住了 2 晚
Iris 於 2019年12月19日的回應
尊敬的宾客，你好！非常感谢您选择下榻西安临潼悦椿温泉酒店，您的满意是我们不懈的追求，我们再接再厉，为您提供更优质的服务，祝您生活愉快！期待您的再次光临!

10/10 優異

真實旅客

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
해외여행을 일본뿐이 가보지 않아서 잘모르겠지만 국내,외 여행중 직원분들이 제일 친절했던거 같음. 특히 호텔 내 훠궈집에서 처음먹어보는 음식이라 궁금한것도 계속 물어보고 계속 시키고 했는데에도 번역기 까지 돌려가며 알려주려고 노력하시던 직원 분이랑 온천이 하고 싶어서 온천을 찾아갔는데 한국어를 조금 할 줄 아시던 직원분이 계셔서 많은 도움을 받음.(당시 수영복을 팔고 계셨음.)호텔 로비에서 체크인 할때에 잠깐봤던 직원분이랑 셴양공항 면세점에서 다시만났는데 투숙객이였던걸 알아보고 먼저 인사해줬던게 신기하고 감동받았음.(하루 100명도 넘는 사람얼굴을 볼텐데..) 온천시설도 잘 되어있고 병마용과 가까워서 자녀분들과 방문하기 좋은 호텔인듯. 주변에 아울렛?도 있는듯. 가보진 않음. 그리고 왠만하면 수영복을 한국에서 가져가시길. 그리고 방에서 온천갈 때 방에있는 호텔용 가운을 가져가는것도 좋을듯. 엄청 큰 수건을 주긴하지만 추움.
於 2019 年 12 月住了 1 晚
Iris 於 2019年12月10日的回應
Thank you so much for having taken the time to share with us your kind feedback about your recent stay at Angsana Xi’an Lintong. We are very pleased to learn that you enjoyed our hotel’s facilities and thoughtful service. Thank you for your kind patronage and we look forward to your return in the near future.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
전체적인 호텔 상태, 서비스 등은 아주 훌륭했어요. 노천 온천을 이용하고 싶었는데, 투어 스케쥴이 늦게 끝나서 이용하지 못한게 아쉽네요. 숙박요금에 온천 이용 비용이 포함되지 않아서 따로 지불해야 했는데, 비싼편이었어요. 그래도 오랜시간을 이용할 수 있다면 해보는게 좋을거 같네요. 주변은 아직 개발중이라 관광지 말고는 따로 가볍게 돌아볼만한 곳은 없어요.
於 2019 年 10 月住了 1 晚
Iris 於 2019年10月24日的回應
Thank you so much for having taken the time to share with us your kind feedback about your recent stay at Angsana Xi’an Lintong. We are very pleased to learn that you enjoyed our hotel’s facilities and thoughtful service. Thank you for your kind patronage and we look forward to your return in the near future.

8/10 不錯

真實旅客

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
レストランのバリエーション、特にコーヒーを気軽に飲める施設があるといい。
於 2019 年 10 月住了 2 晚
Angsana Xi'an Lintong 於 2019年10月21日的回應
Thank you so much for taking the time to share your comments and feedback about your recent visit at Angsana Xi’an Lintong. We were most concerned to learn of your disappointment and that we failed to meet your expectations in terms of our service delivery. Please accept our sincere apologies for any inconvenience caused. We'll share your feedback with our team, and hope to have the opportunity to welcome you back & regain your confidence.

10/10 優異

真實旅客

家人同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Hotel staff (at front desk, concierge, facilities and restaurants) was very friendly. I informed the hotel it was my mother's birthday trip when I made the booking and they were kind enough to arrange a surprise for my mother, which was a birthday cake. Restaurant staff was also very helpful and they even prepared a birthday noodle (birthday noodle represents longevity in Chinese culture) for my mother at breakfast. Really impressed.
於 2019 年 9 月住了 2 晚
Charles Wang 於 2019年10月2日的回應
Thank you so much for having taken the time to share with us your kind feedback about your recent stay at Angsana Xi’an Lintong. We are very pleased to learn that you enjoyed our hotel’s facilities and thoughtful service. Thank you for your kind patronage and we look forward to your return in the near future.

8/10 不錯

真實旅客

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Good breakfast and service. Surprisingly, my friend mother was birthday and given birthday cake in bedroom after we having dinner in their Chinese restaurant.
於 2019 年 9 月住了 2 晚
Charles Wang 於 2019年10月2日的回應
Thank you so much for having taken the time to share with us your kind feedback about your recent stay at Angsana Xi’an Lintong. We are very pleased to learn that you enjoyed our hotel’s facilities and thoughtful service. Thank you for your kind patronage and we look forward to your return in the near future.

10/10 優異

MASSIMO

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 8 月住了 2 晚

10/10 優異

真實旅客

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Ottima struttura. Posiziona non molto centrale, lontana da Xian però più vicina all’esercito di terracotta (10 min in auto). Camera molto spaziosa e confortevole.
於 2019 年 8 月住了 1 晚
Charles Wang 於 2019年8月11日的回應
Thank you so much for having taken the time to share with us your kind feedback about your recent stay at Angsana Xi’an Lintong. We are very pleased to learn that you enjoyed our hotel’s facilities and thoughtful service. Thank you for your kind patronage and we look forward to your return in the near future.

8/10 不錯

真實旅客

讚好：整潔度、住宿狀況和客房舒適度
コストパーフォーマンスが良い
コストパーフォーマンスが良い スタッフの英語力が弱い WiーFiが弱い
於 2019 年 7 月住了 2 晚
Charles Wang 於 2019年7月22日的回應
Thank you so much for having taken the time to share with us your kind feedback about your recent stay at Angsana Xi’an Lintong. We are very pleased to learn that you enjoyed our hotel’s facilities and thoughtful service. Thank you for your kind patronage and we look forward to your return in the near future.

10/10 優異

Ram0516

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
All the amenities and services are excellent. It was a very relaxing and and enjoyable stay.
於 2019 年 7 月住了 1 晚
Charles Wang 於 2019年7月24日的回應
Thank you so much for having taken the time to share with us your kind feedback about your recent stay at Angsana Xi’an Lintong. We are very pleased to learn that you enjoyed our hotel’s facilities and thoughtful service. Thank you for your kind patronage and we look forward to your return in the near future.

10/10 優異

真實旅客

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
It's a very nice hotel, everything was exceed the expectation. Nice design, awesome breakfast, comfortable bed. I wish they had the shuttle service from the main toursist attraction. It costs$40 Chinese dollars to most of the tourist spot and $150 back to Xi'an downtown.
於 2019 年 6 月住了 1 晚
Charles Wang 於 2019年7月23日的回應
Thank you so much for having taken the time to share with us your kind feedback about your recent stay at Angsana Xi’an Lintong. We are very pleased to learn that you enjoyed our hotel’s facilities and thoughtful service. Thank you for your kind patronage and we look forward to your return in the near future.

10/10 優異

NG

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Amazing room and easy check-in. Staff very helpful especially with ordering taxis. Terracotta Army approx. 15 mins from the hotel by taxi. If you find a good taxi driver, get a card as others try to take you to buy local cake in the area or a stamp for their car (have no idea what the stamp was for!)
於 2019 年 5 月住了 2 晚
Charles Wang 於 2019年5月19日的回應
Thank you so much for having taken the time to share with us your kind feedback about your recent stay at Angsana Xi’an Lintong. We are very pleased to learn that you enjoyed our hotel’s facilities and thoughtful service. Thank you for your kind patronage and we look forward to your return in the near future.

4/10 欠佳

真實旅客

讚好：整潔度、職員與服務和住宿狀況
不滿：設施服務
A key factor in booking this hotel was the swimming pool, this was closed for reconstruction! There was no reconstruction work. The hotel could not be bothered to open the pool, this should be included in the hotel information.
於 2019 年 4 月住了 1 晚
Charles Wang 於 2019年5月11日的回應
Thank you so much for taking the time to share your comments and feedback about your recent visit at Angsana Xi’an Lintong. We were most concerned to learn of your disappointment and that we failed to meet your expectations in terms of our service delivery. Please accept our sincere apologies for any inconvenience caused. We'll share your feedback with our team, and hope to have the opportunity to welcome you back & regain your confidence.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
兵馬俑
兵馬俑から近くて、便利。ホテルの施設も清潔で心地よい。
於 2019 年 4 月住了 2 晚
Charles Wang 於 2019年6月13日的回應
Thank you so much for having taken the time to share with us your kind feedback about your recent stay at Angsana Xi’an Lintong. We are very pleased to learn that you enjoyed our hotel’s facilities and thoughtful service. Thank you for your kind patronage and we look forward to your return in the near future.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
This hotel is just beautiful. What is not in the Expedia description is that the hotel is connected to the Angsana Hot Springs. 25 hot spring pools with different temperatures and ingredients. Just perfect for a hot tub fan as I am.
於 2019 年 4 月住了 2 晚
Charles Wang 於 2019年5月7日的回應
Thank you so much for having taken the time to share with us your kind feedback about your recent stay at Angsana Xi’an Lintong. We are very pleased to learn that you enjoyed our hotel’s facilities and thoughtful service. Thank you for your kind patronage and we look forward to your return in the near future.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 4 月住了 2 晚

10/10 優異

Wing Sum

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
nice hotel
very nice experience, good food.
於 2019 年 4 月住了 2 晚
Charles Wang 於 2019年6月13日的回應
Thank you so much for having taken the time to share with us your kind feedback about your recent stay at Angsana Xi’an Lintong. We are very pleased to learn that you enjoyed our hotel’s facilities and thoughtful service. Thank you for your kind patronage and we look forward to your return in the near future.

6/10 一般

RickyD

伴侶同遊
讚好：整潔度和職員與服務
不滿：設施服務和住宿狀況
We were excited to use the pool and see the water features the facility had. When we checked in, they informed us the pool was under renovation as well as the water features throughout the property. It will be out of service through May. I wish we were informed of this prior to booking.
於 2019 年 4 月住了 2 晚
Charles Wang 於 2019年5月1日的回應
Thank you for sharing your recent experience at Angsana Xi’an Lintong with us through the Expedia. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectation. Your satisfaction will continue to inspire and motivate our staff to deliver exceptional customer service. Once again, thank you for staying at Angsana Xi’an Lintong and welcome back!

10/10 優異

Shweta

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Amazing find! Would definitely want to re-visit!
The Hotel and Staff - What a fantastic find! Loved our stay here. If you're looking for a spa resort experience where you're pampered with great service, good food, and rejuvenating treatments (massages, hot springs) - this is the place for you. We were here for 3 nights. There is at least one hotel staff in every department who spoke decent English. Special shout out to George at the concierge who was simply awesome and very helpful. My husband and I are vegetarians (no meat, fish, etc but eggs okay). The staff at the breakfast buffet took extra care to ensure our dietary needs were met. The Room was super comfy and spacious, with a balcony. Spa - my husband and I got a couple's 60 minute javanese massage. It was great. The price was okay by USA standards (about $100 per person), could be considered expensive by some. Location - this resort is close to the terracotta warriors (20 min drive, 40 Rmb). The drive to the city (Muslim street/ grand mosque) is about an hour (cost 150 Rmb). This worked out well for us - we spent one full day in Xian, half day at terracotta warriors, and rest of the time relaxing at the resort.
於 2019 年 4 月住了 3 晚
Charles Wang 於 2019年6月13日的回應
Thank you so much for having taken the time to share with us your kind feedback about your recent stay at Angsana Xi’an Lintong. We are very pleased to learn that you enjoyed our hotel’s facilities and thoughtful service. Thank you for your kind patronage and we look forward to your return in the near future.

8/10 不錯

Anne-Marie

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Excellent Hot Springs
We had such a warm welcome to the hotel and it is beautiful. So was our room, until the roll away bed was established in the lounge and was not taken down during our stay. The hot springs are amazing. The staff very friendly and helpful.
於 2019 年 2 月住了 2 晚
Charles Wang 於 2019年2月26日的回應
Thank you so much for having taken the time to share with us your kind feedback about your recent stay at Angsana Xi’an Lintong. We are very pleased to learn that you enjoyed our hotel’s facilities and thoughtful service. Thank you for your kind patronage and we look forward to your return in the near future.

8/10 不錯

SPS (Kuala Lumpur, Malaysia)

讚好：整潔度、住宿狀況和客房舒適度
Nice hotel with good interior design. Unfortunately, we are check in late & rush out in the next day morning, unable to enjoy the facilities. Staffs are friendly & we highly recommended on this hotel.
於 2018 年 12 月住了 1 晚
Charles Wang 於 2018年12月31日的回應
Thank you so much for having taken the time to share with us your kind feedback about your recent stay at Angsana Xi’an Lintong. We are very pleased to learn that you enjoyed our hotel’s facilities and thoughtful service. Thank you for your kind patronage and we look forward to your return in the near future.