皮茨伯勒扬西广场附近酒店

“This is our 3rd time staying here for my daughter’s UNC soccer camp. Rooms are comfortable, breakfast is filling, and staff is friendly. Plus the location next to Southpoint Mall is always a bonus! ”

“It was great. The hotel was really nice with comfortable beds, LED bathroom mirror, and free coffee/breakfast. The staff member at the front desk was amazing.”

“I really like this property and the staff is always wonderful. My only complaint is that they have discontinued their afternoon cookies, free parking, and self-pour half and half at breakfast. Those small touches have always made it a little more special. This my fifth stay and I was sad to see the changes. I always choose Hilton as a Hilton honors member, and it is discouraging when amenities are downgraded.”

“Wonderful staff, do not miss the cookies.”

“Very clean with super comfortable beds. Staff was helpful especially in the bar and restaurant. Food and drinks were great! Would definitely recommend and stay again if visiting the area.”

“The staff is so friendly and helpful. My favorite Durham hotel. 5 stars. ”

“Safe and quiet”

“前台冷淡，入住時發現，浴室裡沐浴乳架整個掉落在浴缸裡，塑膠碎片四處飛濺，打電話告知櫃檯時，工作人員語氣冷漠，並提前掛我電話，令人非常無語。隔天下大雨，窗台邊踏腳板滲進雨水，地毯潮濕一片，一樣打電話告知櫃檯希望能送幾條毛巾給我們，讓地毯的水份暫時吸收，阻止繼續蔓延，口頭答應後當晚也沒有送來毛巾，幸好雨勢轉小，沒有釀成更嚴重的危機。住宿當中，房務整理後當天，發現床上的耳機不見，一樣打電話告訴前台，麻煩幫忙問一下房務是否有看到耳機，電話中答覆會再詢問並回電，直到退房也沒有任何消息。最後退房時，櫃檯人員一邊嚼著口香糖，一邊工作，完全不符合星級飯店的門面印象。 雖然飯店很美，房間小但是舒適，但是這樣的服務態度，令人失望，如果不講求溫暖溫度，尚可入住體驗周邊樹林湖泊的美好，但若有問題需要請飯店幫忙，則自求多福。 未來不會再入住喜來登系列飯店，以上為個人經驗分享，希望只是特例，運氣不好的我恰巧碰到。 ”

“Great location ”

“Clean ”

“Would stay here again! ”

“The staff was very friendly helpful. Breakfast was great. It was quiet and rooms wrre very clean. Would definitely stay here again”

“Very comfortable room at a good price.”