Yarra 谷ALH 集团

"The food choices for the breakfast buffet can be improved; the food is pretty much the same every day"

"整潔，所以員工都很有禮貌，有耐心，地理位置很好"

"We checked in the mid day afternoon. The self service was user friendly."

"I recently stayed at Windsor Hotel, which boasts a rich history of over 150 years, but unfortunately, my experience was far from satisfactory. Upon our arrival with two large pieces of luggage, we were greeted by a male staff member who promptly walked away to the restroom, showing no interest in assisting us. When we were checking out and walking to the door, the bellboy saw us but chose to walk away to assist other guests with their luggage for a ride in a Mercedes-Benz, leaving us to manage on our own. It’s unclear if he had any advantage in doing so. We ended up putting our luggage back in the car ourselves while navigating several stairs at the entrance. While the female receptionist was helpful, the overall attitude of the staff left much to be desired. The cleanliness of the hotel was also concerning; I found a spider web above the bed, and the windows had clearly gone uncleaned for quite some time. It’s disheartening to see such a historic establishment being let down by its current staff. I hope they can address these issues for future guests. "

"nice staff n good services"