「Excellent location. Room was nice and comfortable.
One issue - the wash basin in the bath room did not drain well and there was blockage. As a result there was some smell coming off the bathroom.
Shower door did not close well - as a result there was water leakage」
「Excellent location to view the elephants in the river at good price. Staff were very attentive, nice pool and great breakfast. 4pm checkin was a bit of a pain, but we understand the reason why. 12pm checkout means you get see the elephants the next morning.」
「I try to write fair, detailed reviews as I rely on them myself when choosing properties. Mountbatten appealed to me for its heritage positioning and proximity to Kandy’s historical centre, and in many ways it delivered.
Location & Atmosphere – 5★
The setting is exceptional: tranquil, elevated, surrounded by greenery, and beautifully maintained. The infinity pool is stunning and the staff are very mindful of guests seeking quiet. It genuinely feels peaceful.
Service – 5★
Warm, attentive and...
「For our one-night stay in Kandy, this hotel was the perfect base, centrally located and easy to get around from. The staff were friendly and welcoming, and our room was comfortable and well-appointed.
We were also pleased with the variety on offer at both breakfast and dinner buffets, with plenty of options to suit different tastes. Overall, a comfortable and convenient stay in the heart of Kandy.」
「Very lovely couple and the room was delightful. The big windows meant it was moonlight all night with a full moon and you could see Adam’s Peak from their garden.」
「The most beautiful pool and surroundings
Staff was helpful. Amazing views and quiet rooms! Pool bar and food overall were not up to a 5 star hotel, but beautiful surroundings 」