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"Our stay at Aburaya Tousen was a memorable experience. We arrived quite late but had no trouble finding the place. There are a few free parking lots around, which made things easy. Service stood out right from the start.. a staff member came out to greet us and helped carry our luggage from the gravel parking area. Check in was done while we were seated in a nice, modern lounge, with snacks and tea served. It felt very welcoming and thoughtful. We went for a more traditional Japanese style “Bath” room with futons on tatami, and honestly, it was very comfortable. The room was spacious and had a great layout, with a seating area facing a stream and the mountains.. really nice spot to just sit and take in the view. Everything was clean and well equipped, including the toilet and bath area. They do have more Western style rooms, but I’d recommend going for the Japanese-style for the full experience. The onsen is definitely a highlight. The public bath on level 7 is large and has a variety of pools. We also booked a private bath, which was great for a more personal, relaxed experience. Breakfast is served on level 5 and is quite a spread… lots of options from Japanese dishes like sukiyaki to even some Western-style items. It was a bit heavy for us in the morning, but if you enjoy a big breakfast, you’ll appreciate it. The owner personally saw us off at checkout, which made the whole stay feel even more warm and genuine. Overall, a really solid stay and one I’d definitely recom"

"Loved this hotel. We had a suite with a private onsen which was perfect and we also used the communal and roof top onsens which were lovely. Breakfast was fantastic. Would definately return."

"Friendly staff"

"The hotel room was clean. I asked for the eco service but still didn’t receive towels. At check-in I felt very rushed. As I was entering my information, I was asked for my passport, then in reaching for my passport they wanted me typing my information. Three front desk staff talking and explaining while checking in. Difficult getting a taxi. Anytime I went to the desk I was treated like I was bothering them. After traveling throughout Japan, this is not the hospitality of other top Japanese hotels. The experience was just ok."

"The owner was so kind and made my stay"

"Hotel housei was my favorite stay in Japan, even after spending triple as much money for some other hotels. The staff is simply amazing, they went above and beyond for accommodation. Kei at the front desk was very helpful in showing me around the hotel & also recommended a restaurant that was one of my favorite I’ve been to. The gentlemen at the front desk even set up a specific shuttle for me to the snow monkey park because I was going to leave before their set time. They took me alone to the park in the morning, and even offered to pick me up and shuttle me back after I had checked out to the train station! Seriously an amazing establishment, I could not recommend them more. "

"館内の雰囲気が好みで清潔感があり、快適に過ごせました。ありがとうございます。"

"Great stay loved it"

"Awesome experience! Everything labeled in multiple languages. Great food. Kind employees. "