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Reviews of Abla Beach Apartments

3.5 out of 5
Abla Beach Apartments
Beit-El-Ras, Mtoni, Zanzibar Town

Reviews

4.6
Rating 10 - Excellent. 0 out of 6 reviews" "
Rating 8 - Good. 1 out of 6 reviews" "
Rating 6 - Okay. 1 out of 6 reviews" "
Rating 4 - Poor. 3 out of 6 reviews" "
Rating 2 - Terrible. 1 out of 6 reviews" "

5.4/10

Cleanliness

4.4/10

Staff & service

5.2/10

Property conditions & facilities

Reviews

4/10 Poor

David

Travelled with family
Disliked: Property conditions & facilities, room comfort
Poor facilities
My stay at the apartment was not comfortable, the staff at the reception were not very helpful, the rooms needs repair, the bath tub not working properly.. apartment not equipped with self tools for cooking etc.
Stayed 4 nights in Dec 2019

2/10 Terrible

Disappointed, Texas, us

Travelled with family
Disliked: Cleanliness, staff & service
Bedbugs found on the beds Check-in problems because they couldnt find our paid reservation in their systems Phone numbers that arent working
Stayed 3 nights in Dec 2018
Response from For Abla on 17 Jan 2019
Hello, we are awfully sorry to have learned of such unfortunate review. However, we can't manage to control any person's feeling as every human is entitled to own opinion.,. We strongly oppose this kind of review with the strongest term possible, that there was NO and there are No such incidents in our property. We accept there can be a guest who feels dissatisfied for reasons best known to him or her but should not be to that direction. We categorically say the Review is malicious! Let our viewers ignore this.

4/10 Poor

Erica, Oakland

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
For our family of 5, the 3 bedroom with living area seemed appealing. However, the cleanliness service and decor and maintenance were all subpar. There were: Missing tiles in the bathroom ; Broken light over the mirror in the master bath making it difficult to wash up/brush teeth in the dark; Kitchen was dirty (see attached photo) Kitchen did not have towels or dish soap to wash utensils; Front desk rep did not have our reservation and tried to quote a price of $250/night until I pointed out apartment was paid for in advance; We asked for bottled water because we understood you need bottled water for driving, brushing teeth, etc. the rep tried to charge us for it; Breakfast was included in the price-the “dining area” is very small and when we went to eat we were seated on the lawn Based on the above issues, we had to change hotels at additional expense. This property was terrible. I am seeking a refund from Expedia
Stayed 3 nights in Jan 2019
Response from For Abla on 16 Jan 2019
Hello Erica, we are deeply sorry and regretful for we had technical problems with our servers and account. And about the maintenance issue, we are sorting it out and we promise to live up to standard for our future guests. Deeply sorry for any inconveniences caused at the time.

6/10 Okay

Mojisola, Nigeria

Liked: Cleanliness, staff & service
Disliked: Room comfort
the studio apartment is too small & choky
The studio apartment signified for two was two choky for me and my daughter with kitchen facilities. The bathroom facilities was inadequate for bath water access so the bathroom floor is always wet
Stayed 6 nights in Dec 2017

4/10 Poor

Marie

Liked: Cleanliness
Disliked: Staff & service, room comfort
Bad service!!!!
Möttes av extremt dålig service ochpersonal som hävdade att vi inte hade någon bokning, vilket ingen annan heller hade som hade bokat via hotels.com. Tog oss två timmer varav en timmas köande i telefon med supporten för att övertyga dem... den enda som räddade upp vistelsen var den trevliga servitören Mike, han gjorde sitt allra bästa för att bättra på servicen, all heder till honom. Hotellet har heller inget fungerande internet vilket sannolikt bidrar till att de inte får bokningar.... Rekommenderas absolut inte....,
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Room comfort
Disliked: Staff & service
déjà notre réservation en ligne n'est pas enregistré l'attente logue pour avoir chambre heureusement ils en avait de libre
Stayed 4 nights in Jan 2018