「This was a disastrous stay. Despite the premium prices this hotel charges, their maintenance is diabolical. I had to call various staff 4 times before they fixed the portable air conditioner in my room. This ranged from not informing us that the aircon would stop working if it filled up with water to the outlet pipe repeatedly falling out of the window vent. On the fourth complaint, the front office assured me it would be sorted out while I was out for the day. We got back to our hotel at...
「Prefer full buffet type of breakfast instead of semi serve type breakfast since not enough staff at peak hours. The variety of breakfast has to be upgraded to match the relative high cost of the room. However hotel location is really very convenient. No shuttle bus service to and from airport despite this is the selling point in the Hotels.com website.」