Brussels West 2 Stars Hotels

" I would never stay at a property managed by this company again. The staff were extremely rude and unhelpful. My room wasn’t ready at check-in time, and no one seemed to care. When I finally entered the room, it was dirty, with a lot of dust, and the pillows were old and completely flat. I went to the front desk to ask for extra pillows, but the staff member told me that was impossible. If something happens, there is no one you can talk to who is willing or able to help. There is no management available, and the staff lack basic problem-solving skills. Overall, it was a very disappointing and frustrating experience."

"So incredibly loud. It is one and I am completely unable to sleep due to screaming/banging/etc. While I get some of the noise is not the hostels fault, some it comes from the rooms.. Quiet hours should be imposed and earplugs should be complimentary at check in. It is so loud that it ruins the whole experience "