Alamo Plaza 3 Stars Hotels

"The previous comments is why I decided to book this property. The AC didn’t work and didn’t realize it until it was around 2:00am. The previous people who stayed in the room left their room key. If the cleaning staff properly cleaned the room how did they miss the room key? The restroom could have used a better cleaning and the carpet was dirty. The person who checked us in wasn’t friendly at all. He gave us the key and walked away. Another person who checked in before asked us where the elevator was. We were all looking for it and lost. He didn’t even give us the information about breakfast or anything. Just asked for ID and gave a key and left."

"Breakfast had a good variety and it is close to many things. The only negative surprise was the extra $36 plus per day for parking. I had read nothing about that beforehand. "

"Rooms was nice and staff was great"

"It was ok, but the property was out dated."

"Check in was chaotic. The tunnel elevator was out of service with no sign leaving us waiting. "

"Not enough seating, not much food available at 8am "

"Room was dirty, bathroom had used soap in shower, food trash left in window, and random trash on floor in room. Bathroom only had 1/4 roll of toilet paper and when we ran out they took forever to bring more. Coffee bar staff was unorganized and unprofessional. Ordered ahead from room just to wait 30 mins at counter then to be told they were out. Manager was rude when requesting refund. "

"The breakfast was fresh, but the menu never changed. When we arrived, the water wasn't working in the whole hotel, and we weren't told that until AFTER we paid for the room. That was the case with some other guests as well. The rooms were cleaned only upon request. The drainage in the shower was AWFUL. The parking garage didn't feel safe as there were no barrier gates or doors to keep walkers from the street coming in and stealing and possibly mugging some folks. The hotel staff didn't seem confident or comfortable talking to guests and answering simple questions about the hotel and the surrounding area. "