“Front desk staff was helpful. Called because my room didn’t have an iron, (found out later some did/ some didn’t) however). She stated she will bring a steamer down to me and never did. Me not knowing nor did she. Come to breakfast and my brother shared the whole conversation plus some with me. She began to bad talk the guest about how she’s not going to do it, etc… rude behavior!”
“Front desk staff was helpful. Called because my room didn’t have an iron, (found out later some did/ some didn’t) however). She stated she will bring a steamer down to me and never did. Me not knowing nor did she. Come to breakfast and my brother shared the whole conversation plus some with me. She began to bad talk the guest about how she’s not going to do it, etc… rude behavior!”
Pamela