贝尔平原 3 星级酒店, HK$572 起

“safe and undisturbed”

“The location was great (Paisley Park, Chanhassen Dinner Theater and walkable restaurants). However, that is the only positive thing I can say. The desk clerk and associate (appeared to be his wife) were extremely abrupt and rude. Speaking in their native language during breakfast with a tone that indicated anger. Complimentary breakfast was OK but they did not keep up with replenishment of food and coffee was inadequate. Upkeep of the common area bathrooms was non existent having to request……

“Nice place to stay ”

“Lobby looked nice. Check in easy. Got into room before 3:00. Very accommodating there. Room was good size. Seemed clean although could use an upgrade. We didn’t use the pool so can’t comment on that. Our room had a kind of knocking noise all night. Drove us crazy!!! Not sure what it was. Told front desk when we left. He didn’t seem to care??? Breakfast was typical—make your own waffles, juice etc. had some type of omelet and breakfast potatoes but all had onions and green peppers— not for……

“This property either needs a complete overhaul or to be torn down. Above our bed were many large water stains and large areas that had been patched and done so very poorly. We asked for 2 more pillows. My wife was told she needed to run down to a storage closet area where there probably was someone in it. She got the pillows but was told she had to put the pillow cases on, as he was too busy. There was only one operating ice machine for the entire hotel. Missing paint, patched walls... You get……

“All areas were clean and maintained well. Complimentary breakfast was good every morning and varied some each day. Staff was friendly and very accommodating.”

“It was a pleasant trip”

“It’s very nice. Nice view. Everything closes at 10pm which isn’t great. Not their fault”

“Great house and great customer service!! We had an amazing time and host was always there for us and everything was perfect!! Thanks again!!”