Emerald Lakes 3 Stars Hotels

"Great!"

"Staff was good, directions to buildings could have been better and put on the property map as it is confusing. Room was very clean but in need of some updates: 1. bedroom wall under TV had a ton of scuff marks 2. Ceiling tiles in bathroom had water damage and could have been replaced 3. (1) wash cloth for (2) people for a (2) night stay (could have used a few more towels) 4. Could have used a box of tissues in the room and an extra bar of soap the soap was so small it barley lasted for hand washes and two people to shower for (2) days. 5. There was blood on the duvet which we did not notice till the morning we checked out and it wasn't from us. So that tells me the duvet was not washed. The Good: 1. Room was very clean 2. Jacuzzi was immaculate 3. The room was spacious The place is pretty close to everything you need and the resort has alot of amenities, I did not use them but it looks like a good family place."

"Room was clean, but the shower head needs to be repaired or replaced, it leaked badly, and the tub was stained also, but it was clean "

"From the moment I arrived at the hotel, I received excellent service. Five stars for you!"