阿拉莫广场 4 星级酒店, HK$783 起

“Transparency. Would be told one thing, then charged for another.”

“The hotel is relatively new and overall quite clean. The room was comfortable and well-maintained. The stay was smooth without any major issues. A solid choice for a short stay.”

“不錯”

“Our stay over July 4th weekend was nice, lovely resort, nice rooms, pretty lobby and grounds. The fireworks show was SPECTACULAR! Very well done! The one area that could use improvement is the pool staff-they were not very attentive at all-most people had to go to the bar to order drinks/food. They do put flags on each set of chairs that you can raise when you need something but those were basically ignored. Everything else was great-also a shuttle service to the shops at La Cantera where……

“I love the location!”

“Beautiful property, great amenities, and helpful staff”

“I did not care for the ‘destination fee’ … which turned into a bait and switch. When checking in, they give you a credit for the destination fee to be used towards the restaurant and bar in the hotel. It’s a $18 credit. But, the restaurant bill will be more than that— example $32 .. youre still charge for the destination fee plus the difference of the restaurant/bar tab. They’re giving you this credit to make you feel good with the intentions that you will spend more money in their hotel. I……

“The only reason I booked the hotel was for the pool so my kids could swim, and when we arrived after already paying they informed me that the pool was undergoing maintenance. Very disappointing they should have let me know before I booked.”

“The front desk receptionist couldn't find my order.”