Pasir Gudang 4 Stars Hotels

"Room clean and spacious."

"Location is excellent. Driving up to the parking for holiday inn lobby is not for the faint-hearted. Narrow turns. 😂 Room is great. Very spacious though sofa bed is not for the not-so-young. Probably doable for kids. Not exactly sea view though our room is supposed to have sea view as it’s not on a higher floor. More immigration centre view and sky view. Amenities were provided. Breakfast variety was excellent. Family had lots of items to choose from. However, understaffed. A guest carried his child to juice carrots and celery. The child was stepping on the alcove where the juice glasses are placed for all of us. Wish a staff had told off the parent. "

"Quiet"

"Friendly staff, convenient location. Gave a cake for my wedding anniversary."

"Friendly staff, big and clean room."

"Clean rooms, great amenities. Nothing to complain about except the road works outside (nothing they can do about it, though just to note when trying to walk to the hotel from CIQ)"

"Dear Kesturi, I would like to express my sincere appreciation for your exceptional care and assistance when I was unwell on 7 Dec.Your attentiveness, warmth, and genuine concern brought me great comfort at a time when I truly needed it. Your professionalism and heartfelt service are a credit to the hotel, and I hope your General Manager will know how much your support meant to me. Staff like you make a world of difference to guests. Thank you once again, Kesturi. Your kindness will be remembered."

"Our stay this time round as compared to 9 months ago is so much better. Every single staff whom we met were super helpful. Facilities also seemed to have gotten better. Just have to be careful while driving as the light right before turning into the hotel isn’t working and have to beware of traffic "

"Everything was great with Shama Suasana "