Johor Bahru Johor Bahru Customs Hotels

"Great staff and clean room/amenities"

"Nice comfy staycay with family. Will definitely come back."

"Room is good, location is good"

"Rooms are spacious and clean. Customer service are great, very friendly front desk and even cleaners at our level. The morning breakfast is impressive in terms of spread. Most Asian cuisine can be found and western too. The only draw back is its location, a bit far away from shopping malls. "

"24hr makan spot just opposite . Bit disappointed that the room was only ready at 5pm though checkin is from 3pm. And this was not communicated by the staff beforehand thougg we had messaged them a day before "

"Good View, Convenient Location"

"朝食の種類と会場の混雑具合以外は本当に快適に過ごせるホテルです。"

"Went on a last min staycay on the weekend of 9 to 10 Jan. My family of 4 was lucky enough to get the last available Family suite. We were promptly assisted with our luggage by the staff at the reception. Check in was attended to by a smiley lady at the counter. Dennis who I think might be the manager on duty graciously allowed me to choose a complimentary cake from the hotel restaurant when he found out it was my bday which was a nice gesture. The room was beautifully designed especially the children's double deck bed and bathtub area. My kids loved it. We also got a complimentary bfast at the lounge the nx morning. Requested for a late check out but as the suite was quite limited, it was not possible. However, the hotel kindly offered a spare hotel room for an additional 2hrs hours to use for free as my son had his zoom online tuition class. I really appreciated this as the rest of the family could still rest while my son was having his class. Once the attached mall is open downstairs, I'm sure Sheraton JB will be more popular among Singaporeans since it's also near to the CIQ. "

"Spacious room for a family of 4. Only complaint was the unit floor is dusty and not cleaned. Feet got black within 20min. We have to mop floor ourself"