新山新山城中坊附近酒店

“環境舒適，員工服務態度良好”

“早餐很不錯! 空間很大 就在市中心、去哪裏都方便 物超所值”

“Very good location. It was just a short walk to the JB checkpoint so perfect for travellers commuting between JB and Singapore. We also enjoyed the breakfast which offered a lot of options and tasty food. The room was spacious and the shower was great. However, there were ants on our bed, in the drawers and in the bathroom. When told about the issue, the staff only applied some insect repellent and did not resolve successfully. On our last evening, we went to the pool bar to relax, but were told……

“乾淨客房，備品齊全。設備新穎，公設完善，可惜沒提供微波爐。員工服務態度良好，高樓層視野很棒，電視可觀看多種頻道，第一次入住還免費升等客房，有很棒的住宿體驗。 可惜住宿地點一樓大廳無實體24小時服務櫃檯，全靠what's app連繫服務人員。房間只提供一張房卡，半夜忘帶鑰匙、手機出門，無法在第一時間找到飯店服務人員解決，花了很多時間才回到房間休息。”

“Important! There is a tax charge only accept cash. Didnt mention when I book the room 3 months ago. Make sure you have enough cash before you go check in. The window is facing corridor, and corridors are open, you can hear clearly when people in and out. Still, room is clean, staff are nice.”

“感覺非常好”

“入住押金100.女櫃檯服務不好不壞.2人卻只能給一個房卡.遙控器也要另外給(雖然我們不看)隔天要打掃還要拿牌子去櫃檯才會來打掃.整間只給一卷衛生紙(未用完隔天打掃還拿走沒補)一個垃圾桶.2條浴巾.有一小個吊衣櫃卻沒半個衣架.沒有燒水壺.外面有個舊飲水機.是家庭式自己加水的那種.房價1200多一晚卻在B層地下室.無窗.潮濕味.. 退房時是最讓人生氣的.櫃台沒半個人.叫半天等半天.後來一個女櫃台跟一個男的邊喝飲料邊聊天開心的從外面回來.跟她說check out 看了我一眼.臉臭到不行.一句不好意思都沒有..反倒好像我們妨礙到她..本來前面那些就算了懶得評價.就是因為這個女的實在令人火大....這種員工建議老闆趕緊開除吧!”

“客房相当清洁非常新净、而且入住有零食和饮品款待，入住体验相当好”

“Pillow was totally flat. Shampoo and Body Wash was not labelled.”

“Nice owner and very helpful. Only issue is people playing loud music from 7am in the morning on weekends. Room was clean and bed comfortable, will stay again.”

“The host for this property never provided me check-in instructions and never responded to communications attempts by me or by the hotels.com help disk. I used the ohine number included in the reservation confirmation, and I believe hotels.com help desk used the in-app message service. The host didn't respond to either. I finally had to book last minute elsewhere. This was a pre-paid reservation but as of yet I've been unsuccessful getting a refund. ”