南雷诺 4 星级酒店, HK$767 起

“This resort was probably a shining star in the 90s but it's pretty dilapidated nowadays and in need of updating and renovations. The price was great for an apartment in that locations and the beds were comfortable - we did enjoy our stay! One major issue I want to mention, for families with young kids, is the spiral staircase to the loft. The spacing of the guard rails is so wide that even our 4 year old could have slipped right through and there's a major drop to the lower level - terrifying to……

“Loved our stay here. It was very peaceful and the reception staff were very friendly. They were great with communication and instructions. We got to our cottage after hours and it was a smooth check-in with the instructions emailed to us. The cottage is very comfy and spacious.It was about a 10 min drive to everything like downtown Truckee and it said 15/20 min to Palisades Tahoe but felt like less. ”

“I spent 5 times on the phone with Landing and was told my issue would be followed up with; on day 6/10 I finally got a resolution on my issues on being able to access the pool, hot tub, or gym; which were the biggest factors in booking this location. Instructions were vague and not detailed enough to give me complete knowledge of what to do or where to go upon arrival. Check in process was complex and frustrating. Overall very frustrating experience. 0 star review”

“Pictures on line when you book make it look like you are booking a new modern contemporary condo. In fact the condo was built in the 70’s and everything inside was old and mismatched. Again, it was clean, but my lower rating is due to the misleading pictures ”

“Overall stay is good and lodge is cozy and a large size of kitchen with full utensils to use, which are very convenient. A few things that the management may think to improve: the washer and dryer, especially the dryer is not clean and some dust even coins left inside the dryer. Customer service phone number is not reachable the day after Xmas so there is nobody to answer our questions.”

“Nice location, quiet area, not enough towels, kitchen missing a few essentials like hand towels, spatula and cookie sheet.”