苏门答腊 4 星级酒店, HK$231 起

“1.Very poor Service ! Customer’s things take out from freezer need 20-30 minutes ! Still no found (Never ask how to follow-up) 2. Very bad experience in the hotel from desk! 3. When you have many baggages no one ask for help ! ”

“Hotel was dirty and in need Of serious up grades . Food was horrible as well .”

“Staff was very helpful the room was clean”

“Great location, excellent staff, good restaurant, facilities OK. Hotel maintenance could be a bit better. Room next to busy road, substantial traffic noise, especially early evening. Inflexible when amending booking, ie wanted to charge more than original booking when reducing stay by one day.”

“The staff were phenomenal. I chose a sea view room, and was blown away by not only the view, but the quality of the room overall. The food at the restaurant was delicious, and there were events to keep us entertained, as well as several food and drink options within easy walking distance - Marley's Signature was particularly noteworthy. I'll most definitely stay here again, it was a wonderful stay. A big thank you to the entire team at Novotel Lampung!”

“公共區空調開太弱，熱到流汗。房間乾淨舒適。”

“飯店旁就有兩個購物Mall，不用塞車走路就到很方便！飯店服務品質很好 非常推薦”

“服務態度差，房間內小毛巾也沒有。”

“有點老舊”

“我得飯店非常好的服務，她知道我們來自台灣並用中文交談，偶爾會用台灣話聊一下。他們推薦一位非常棒的導遊帶領我們火山徒步旅行：”

“Everything is perfect, room, staffs, etc. But the swimming pool needs some cleaning!”