Batu 5 Stars Hotels

"The Pavilion is an excellent hotel. We had a corner room, with large windows making up the 2 external walls - it was a little noisy, but the views more than made up for this. We booked a 'club' room, in order to have use of the 'club lounge' - this worked very well for us and we made use of it every morning (for a peaceful breakfast) and evening (for drinks and a light meal). We have used many 'club lounges' over the years, and this was one of the better ones. The hotel staff couldn't be more helpful and attentive and all of the public areas are well maintained. Overall, the Pavilion is a very good hotel, and its location, sitting on top of a shopping mall, is surprisingly convenient."

"Great breaky choices and it was lovely to relax in and around the pool after going out nearby. I do think the pool area needs more umbrellas for shade options. Housekeeping staff were wonderful, friendly and thought of everything we needed before we even asked. Kader in particular stood out for his professional demeanour, helpfulness and friendliness. We will be back again and recommending to friends."

"Great location - next to Petronas Towers. Short walk to bars, restaurants, shopping mall and metro station. We stayed in a club room and the club lounge was like an oasis - lovely food and drinks with perfect views from the 24th floor. Swimming pool area was lovely - got very busy but always managed to find a sunbed. Staff were exceptional, particular the lovely man from Penang in the club lounge (sorry can’t remember his name) and the doormen. Only slight disappointment was breakfast - just didn’t do it for me. Would go back in a heartbeat."

"Very nice place"

"Properly lobby is under some renovation, it’s lack of space for people to get around and waiting "

"Plus points Great location, great views, great concierge and staff support at the entrance, breakfast has a good selection of foods from across the region. Bad points. Check in, had two check in twice as original staff member didn't do it correctly. Gym smaller side for the size of hotels, part of the gym is not 24/7 which limits space for those who want to do yoga / stretch. Amenities unbranded, in hotel branded bottles so unable t check ingredients. No response to feedback left on either ants or bugs in the room, including a note highlighting this and bites."

"All of it. "

"The apartment was clean and spacious. The daily service was amazing and all the staff from front desk to house keeping are friendly and helpful. The location is great and close to everything. Our family has stayed in the same hotel every time we go to KL because of the positive experience we always have."

"The shower head was faulty, water was leaking and spraying all over "