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关于阿伯丁机场智选假日酒店 - IHG 旗下饭店的点评

3 out of 5
阿伯丁机场智选假日酒店 - IHG 旗下饭店
3 International Gate, Aberdeen, Scotland

点评

8.6

超赞

10 分 - 超赞。199 条好评,共有 415 条点评" "
8 分 - 还可以。157 条好评,共有 415 条点评" "
6 分 - 一般。38 条好评,共有 415 条点评" "
4 分 - 很差。11 条好评,共有 415 条点评" "
2 分 - 糟糕。10 条好评,共有 415 条点评" "

9.2/10

清洁度

9.0/10

员工和服务

8.2/10

服务设施

9.0/10

住宿条件和设施

8.4/10

环保

点评

10/10 超赞

Linda,Peterhead

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice clean room. Lovely helpful, friendly staff. Only problem i had was couldnt get hot water for my shower. Everything else was good
2024 年 4 月入住 1 晚
ZITA 于 2024年04月8日 的回复
Dear Linda,Thank you for taking the time and filling out the survey, it is very much appreciated.I am very pleased to hear the staff had a good impression on you.I am sorry to hear you could not get a hot shower, the wind has caused some trouble for us but the engineers are already out to investigate and fix the fault.We wish you a great week.Kind regards,Zita FoldesiGSM

10/10 超赞

Josephine

带宠物出行, 与配偶出行
满意:员工和服务、服务设施、住宿条件和设施
Staff are lovely and very helpful
2024 年 4 月入住 1 晚
Zita 于 2024年04月8日 的回复
Dear Josephine,Many thanks for the feedback and wonderful scores. They are much appreciated.I am very pleased to hear we had a good impression on you.We wish you a great week!Kind regards,Zita FoldesiGSM

10/10 超赞

william,wasaga beach

与家人出行, 团体旅客
满意:清洁度、员工和服务、住宿条件和设施
Very good hotel. Very convenient.
2024 年 3 月入住 1 晚
Tobi - Operations Manager 于 2024年04月1日 的回复
Good Evening William,Thank you for the time taken to leave us a great review. We are glad you enjoyed your stay.

10/10 超赞

Lorraine

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
We were impressed by how clean this hotel was and all the staff were exceptional (especially Christopher in reception). Loved the large shower but had to use the shampoo which was fixed too high for us smaller people. We had two connecting rooms which were ideal. The beds were a bit firm though, but this is our personal preference and no fault of the hotel. Buffet breakfast was great; choice of cereals, yoghurt with fruit compote, croissants and bread/rolls for toasting, hot food (sausages, bacon, scrambled egg, beans, tomatoes & hash browns) and selection of fruit. Would've loved potato scones. Wouldn't hesitate to use this hotel again.
2024 年 3 月入住 1 晚
Tobi - Operations Manager 于 2024年03月29日 的回复
Good afternoon Lorraine,Thank you for providing such great feedback about your stay with us here at Holiday Inn Express Aberdeen Airport. We are delighted to read that you enjoyed your stay with us, we have passed on your feedback to Christopher and he was delighted to hear your feedback.We do hope you come to stay with us again!

10/10 超赞

shirley

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
ecellant and friendly service throught stay
2024 年 2 月入住 1 晚
Tobi - ops manager 于 2024年02月6日 的回复
Good afternoon Shirley,Thank you for your kind words. We are glad you enjoyed your stay with us and everybody was hospitable and made it a great time for you!

6/10 一般

Roderick

商务旅客
满意:员工和服务,清洁度
2024 年 1 月入住 1 晚
Veronica 于 2024年02月1日 的回复
Dear Roderick,Thank you so much for your score, we would love to hear your feedback in more detail to make sure that your next stay will be a 10/10!

10/10 超赞

steven

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great location
Great hotel, everything you need for a one night stay before your flight.
2024 年 1 月入住 1 晚
Tobi - Operations Manager 于 2024年01月20日 的回复
Good Morning Steven,Thank you for your feedback. We are glad you enjoyed your stay with us.

10/10 超赞

Graeme

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 2 晚
Tobi - Operations Manager 于 2024年01月20日 的回复
Good Morning Graeme,Thank you for the feedback and we are glad you enjoyed your stay with us.

10/10 超赞

Michael

团体旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚
Tobi - Operations Manager 于 2024年01月20日 的回复
Good Morning Michael,Thank you for the feedback and we are glad you enjoyed your stay with us.

10/10 超赞

Catherine

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚
Tobi - ops manager 于 2024年01月20日 的回复
Good Morning Catherine,Thank you for taking the time in leaving us your feedback. We are glad you enjoyed your stay with us.

10/10 超赞

ROBERT

商务旅客
满意:客房舒适度,住宿条件和设施
Bad Wifi
Wifi was terrible, only bad part of my stay. Took ages to log on to anywhere.
2024 年 1 月入住 1 晚
Tobi - Operations Manager 于 2024年01月20日 的回复
Good Morning Robert,Thank you for taking the time in leaving us feedback. We are glad you enjoyed your stay with us.We do have engineers looking into our Wi-Fi network to try and amend any issues we have.

8/10 还可以

Christopher

商务旅客
满意:清洁度、员工和服务、客房舒适度
2024 年 1 月入住 1 晚
Tobi - Operations Manager 于 2024年01月20日 的回复
Good Morning Christopher,Thank you for the feedback and we are glad you enjoyed your stay with us.

10/10 超赞

Martin

2024 年 1 月入住 1 晚
Tobi - ops manager 于 2024年01月20日 的回复
Good Morning Martin,Thank you for your feedback and we are glad you enjoyed your stay with us.

10/10 超赞

Roderick

2024 年 1 月入住 1 晚
Tobi - Operations Manager 于 2024年01月20日 的回复
Good Morning Roderick,Thank you for the feedback and we are glad you enjoyed your stay with us.

10/10 超赞

Graeme

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Staff and hotel are always the best.
2023 年 12 月入住 2 晚
Zita 于 2024年01月1日 的回复
Dear Graeme,Thank you very much for your kind words and wonderful scores!I am very happy yo hear you liked your stay with us and I hope we can welcome you back again soon in the New Year.Kind regards,Zita FoldesiGSM

10/10 超赞

Louise

2023 年 12 月入住 1 晚
Veronica 于 2024年02月1日 的回复
Dear Louise,Thank you so much for the amazing feedback and the high score!We sincerely hope to welcome you back on property soon!

10/10 超赞

Lesley

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Comfortable and easy access to airport
Overnight stay as flying early next morning. A very warm welcome by receptionist Toby. Room very comfortable and not too warm unlike some other hotel rooms. Good shower, though water pressure could be better. Would definitely stay here again.
2023 年 12 月入住 1 晚
Sophie 于 2023年12月26日 的回复
Thank you for taking the time to tell us about your experience at Holiday Inn Express.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. Again, thank you for choosing Holiday Inn Express.

10/10 超赞

Anthony

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Staff extremely helpful
Staff extremely helpful
2023 年 10 月入住 1 晚
Tobi - Operations Manager 于 2023年12月16日 的回复
Good Morning Anthony,Thank you for taking the time to leave such a great score and kind words. They have been passed on to the team and we are delighted we were able to be helpful when needed.

10/10 超赞

Alan

商务旅客
满意:清洁度、员工和服务、住宿条件和设施
Every thing was very good as it should be.
2023 年 12 月入住 1 晚
Tobi - Operations Manager 于 2023年12月16日 的回复
Good Morning Alan,Thank you for taking the time in leaving such kind words. We are glad you found everything to be good and it was up to a high standard you expected.

8/10 还可以

Lilian

满意:清洁度、员工和服务、客房舒适度
2023 年 12 月入住 1 晚
Zita 于 2023年12月12日 的回复
Dear Lilian,Thank you for taking the time and filling out the survey for us, it is much appreciated.We hope to see you again soon.Kind regards,Zita FoldesiGuest service manager

10/10 超赞

Stephen

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Extremely pleasant and very heloful staff
2023 年 11 月入住 1 晚
Tobi - Operations Manager 于 2023年12月7日 的回复
Good Evening Stephen,Thank you very much for the kind words, we greatly appreciate all feedback from guests and are happy to hear when someone enjoys their stay.

8/10 还可以

Mark

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 1 晚
Tobi - Operations Manager 于 2023年12月1日 的回复
Good Morning Mark,Thank you for taking the time in leaving us your score and feedback. We hope to see you again in the future.

10/10 超赞

Adam

2023 年 11 月入住 1 晚
Tobi 于 2023年11月24日 的回复
Good afternoon Adam,Thank you for taking the time in leaving us a great score and we are glad you enjoyed your stay.

10/10 超赞

Graeme

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Stayed at this hotel a few times. The staff are lovely and go out tgere way to help.
2023 年 11 月入住 1 晚
Tobi - ops manager 于 2023年11月20日 的回复
Good afternoon Graeme,Thank you for the great score and the kind comments. We have passed this on to our team and we hope you choose us again in the future!

10/10 超赞

Susan

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Had a great 2 night clean good breakfast friendly staff
2023 年 11 月入住 2 晚
Zita 于 2023年11月6日 的回复
Dear Susan,Thank you very much for your feedback and amazing scores. It is very much appreciated.I am happy you enjoyed your stay with us and we hope to see you again soon.Kind regards,ZitaGSM

10/10 超赞

Ursula

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Tolles Hotel direkt am Flughafen
Freundliches Personal. Hotel ist sehr gut und liegt direkt am Flughafen. 10 Min. zu Fuss bis zum Terminal. Sehr gut isolierte Zimmer, es keine Lärmbelästigung zu höhren. Das Frühstück gibt es schon ab 6 Uhr morgens, also wenn man fliegt ist es die perfekte Unterkunft.
2023 年 9 月入住 1 晚
Tobi 于 2023年11月2日 的回复
Good Evening Ursula,Thank you very much for the great feedback, we are glad you enjoyed your stay with us!

8/10 还可以

Timothy

商务旅客
满意:员工和服务、住宿条件和设施、客房舒适度
Overall ok but the the noise from helicopters every night & the shower was rubbish
2023 年 10 月入住 6 晚
Tobi - Operations Manager 于 2023年10月22日 的回复
Good Evening Timothy,Thank you for the feedback. We take into account all our guest reviews to try and improve peoples stays for the future. We try our best to keep all noise out of the hotel so can only apologise for the disturbance this may have caused

10/10 超赞

Annette

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Really good and staff were friendly
2023 年 10 月入住 1 晚
Tobi - Operations Manager 于 2023年10月22日 的回复
Good Evening Annette,Thank you for your kind words and we are glad you enjoyed your stay with us!

10/10 超赞

James

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent hotel.
First class stay.
2023 年 10 月入住 1 晚
Tobi - Operations Manager 于 2023年10月22日 的回复
Good Evening James,Thank you for the great score and we hope to see you again soon!

10/10 超赞

Irene Jennifer

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 2 晚
Tobi - ops manager 于 2023年10月18日 的回复
Good Morning Irene,Thank you for the fantastic feedback. We are delighted you enjoyed your stay and left us a great score.

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 1 晚
Tobi - ops manager 于 2023年10月18日 的回复
Thank you for the great score! We are glad you enjoyed your stay with us.

10/10 超赞

Michelle

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great Stay easy & will use again staff very friendly & helpful
2023 年 10 月入住 1 晚
Tobi - ops manager 于 2023年10月18日 的回复
Good Morning Michelle,Thank you for the lovely words and we look forward to seeing you next time!

10/10 超赞

Susan

2023 年 10 月入住 1 晚
Tobi - ops manager 于 2023年10月18日 的回复
Good Morning Susan,Thank you for the wonderful score and we hope you enjoyed your stay with us!

8/10 还可以

Kenn

2023 年 10 月入住 1 晚
Tobi - ops manager 于 2023年10月18日 的回复
Good Morning Kenn,Thank you for the great score and we hope you enjoyed your stay with us.

6/10 一般

Robert

2023 年 9 月入住 4 晚
Tobi - ops manager 于 2023年10月18日 的回复
Good Morning Robert,Thank you for taking the time to leave a review. We hope you give us another opportunity to make your stay more enjoyable next time.

8/10 还可以

John

满意:清洁度、员工和服务、住宿条件和设施
A nice clean place to stay and a couple of minutes walk from the airport
2023 年 9 月入住 1 晚
Tobi - ops manager 于 2023年10月18日 的回复
Good Morning John,Thank you for the great score and we are glad you enjoyed your stay!

10/10 超赞

Graeme

团体旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
I'd go back.
Clean and comfortable hotel with friendly and helpful staff.
2023 年 9 月入住 1 晚
Tobi - ops manager 于 2023年10月18日 的回复
Good Morning Graeme,Thank you for the great score. We have passed this on to the team and we are glad you enjoyed your stay. We hope to see you again soon!

6/10 一般

真实旅客

商务旅客
满意:清洁度、员工和服务、住宿条件和设施
Wrong room type
I paid £110 for a regular double room. I was given the £95 room with disabled bathroom. Could have booked the room with the disabled bathroom and saved 15 quid.
2023 年 10 月入住 1 晚
Tobi - ops manager 于 2023年10月18日 的回复
Good Morning,Thank you for the feedback. We value all guests feedback and use it to try and better ourselves to provide the best service possible.

10/10 超赞

Jim,Lindsay

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Walkable location close to the airport and car rental.
2023 年 9 月入住 1 晚
Tobi - ops manager 于 2023年10月18日 的回复
Good Morning Jim,Thank you for the great score, we are glad you enjoyed your stay and that you found it easy to get to the airport too!

8/10 还可以

Mats

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 9 月入住 1 晚
Tobi - ops manager 于 2023年10月18日 的回复
Good Morning Mats,Thank you for leaving us a good score. We are glad you enjoyed your stay with us!

10/10 超赞

Paul

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
Convenient to airport, 7 minutes walk under cover. Nice room.
2023 年 9 月入住 1 晚
Tobi - ops manager 于 2023年10月18日 的回复
Good Morning Paul,Thank you for the great score. We are glad you enjoyed your stay and that the airport was a nice easy walk for you!

6/10 一般

Richard

2023 年 9 月入住 1 晚
Zita 于 2023年09月26日 的回复
Dear Richard,Thank your very much for taking the time filling out the survey for us, it is very much appreciated.We hope to see you again soon and we hope we can make your stay a 10 out of 10 next time.Have a lovely week.Kind regards,ZitaGSM

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 9 月入住 1 晚
Sophie 于 2023年09月25日 的回复
Thank you for a great score.

8/10 还可以

David

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 9 月入住 2 晚
Zita 于 2023年09月19日 的回复
Dear David,Many thanks for the great feedback, it is very much appreciated.We hope to see you again soon.Regards,ZitaGSM

8/10 还可以

Mario

2023 年 9 月入住 1 晚
Zita 于 2023年09月19日 的回复
Dear Mario,Thank you very much for taking your time leaving a review for us, it is very much appreciated.I hope you enjoyed your stay with us and we hope to see you again soon.Kind regards,ZitaGSM

8/10 还可以

Takao

满意:员工和服务,清洁度
2023 年 9 月入住 5 晚
Tobi - ops manager 于 2023年09月15日 的回复
Good Afternoon Takao,Thank you for leaving us the good score. We are glad you enjoyed your stay with us.

10/10 超赞

Roderick

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Very good accommodation with very helpful friendly staff.
2023 年 9 月入住 1 晚
GM 于 2023年09月14日 的回复
Thank you so much Roderick for the excellent feedback which we are delighted to receive. We hope that we can welcome you back again soon.Kind regards Kelly General Manager

10/10 超赞

Patrik

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 9 月入住 1 晚
Tobi - Operations Manager 于 2023年09月12日 的回复
Good Evening Patrik,Thank you for the great score and we hope to see you again soon.

8/10 还可以

Yong Whan

满意:清洁度、员工和服务、住宿条件和设施
It is very easy for me to go to the airport from hotel.
2023 年 9 月入住 1 晚
Tobi - Operations Manager 于 2023年09月12日 的回复
Good Evening Yong,Thank you for the great score and we hope you enjoyed your stay with us!

8/10 还可以

Mette Lene

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Very friendly staff and hotel was nice and clean. Only thing is that breakfast could be more varied.
2023 年 8 月入住 2 晚
Tobi - Operations Manager 于 2023年09月3日 的回复
Good Evening Mette,Thank you for the feedback. We are glad you enjoyed your stay and you found the staff to be friendly and leave a positive impact on your stay!We are always looking for feedback and we are always working towards being better for the guests.