“Hotel room musty and carpets dirty through also rooms not dusted and window frame views dirty also limited parking and was blocked in by other inconsiderate double parking residents other than that stay was OK but not outstanding”
“The view is absolutely beautiful. The overall hygiene was ok, with a small bit of stain on the sheet remaining. However, there was one used instant coffee packaging left, probably due to carelessness of cleaning staff. The worst issue was that the shower was completely not working but the hotel gave us this room knowing that there was a electrical failure for the shower. Although the staff was really polite when we raised this issue in the morning, it does not erase the disappointment at night.……
“The room [room 10, double en suite] was nothing like the pictures. First you had to lean on the door to get in cos it's too big for the frame. Then once you are in it smelled like a teenage boys room, sweat and lynx. The carpet was badly worn and peeling off the floor, the cheap divan base was broken so the mattress was either springy or wavy, didn't dare actually look at the mattress... Cobwebs around the window show how long since that was cleaned and general bits of wallpaper coming off the……
“Good large clean airy room, comfy pillows, bed bit uncomfortable due to having 2 single bed bases so felt the wood in the middle so couldnt sleep next to my fiance, would benefit with a mattress topper, supplied tea coffee etc and restocked when asked, we had a great stay.”
“Lovely location - hotel and staff have a relaxed and friendly vibe. Bed very comfortable and lots of nice touches such as soaps and teas etc in room. Would definitely stay again”
“The rooms have a/c, clean, staff were helpful, breakfast was good. Can park outside the hotel after 5pm. Evening meal was excellent and the beer was too.”
“We as a family of 5 + a 3 yr old spent a delightful week at Penuwch Fach in July/August 2024.
We were attending an interment and celebration of life nearby so the location was perfect.
We were met by the owner and there was a welcome wine/biscuits plus tea and coffee. There is a Nespresso Gusto machine too plus a few pods :). The farmhouse had generous sized bedrooms and two living spaces as well as the very well equiped kitchen diner. There was a travel cot and high chair available too (bring……
“We had a lovely stay at The Penhelig Arms in a beautiful location.
The food was good, even for gluten free. Excellent options all round. We couldn't fault the staff even if there weren't many on shift.
However, the showers could have been better as water leaked out the door, (some re-sealant would have helped) and two of the window handles were either broken or we couldn't open the window.
The fridge also wasn't cleaned. It did not look clean at all.
One of the slabs was loose near the……
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