匹兹堡(及邻近地区)海因茨球场附近酒店

“I really wanted to like this boutique hotel—the decor was stylish, the room had a great vibe, and the location was convenient. On the surface, it checks a lot of boxes. However, the “contactless reception” model ended up being a major drawback. There was effectively no staff available at any point during our stay. While a contact number was provided, it took two full days—after we had already checked out—to receive a response. That’s not just inconvenient; it makes it impossible to resolve even……

“早上和下午的免費餐點很優”

“Very clean always stay here when I go to Pittsburgh! Great views!”

“健身房跑步機無法使用，飲水機沒有水。”

“The geographical location is very good.”

“Rooms are clean and it is supereasy to get to the convention center. Negatives: 1. Slow service, had to call multiple times on one occasion to get water bottles 2. Billing was fraudulent, breakfast was included in room costs but on the final bill charged separately 3. Post visit customer service is unsatisfactory, nobody picks up the call if you have a billing question Based on the amount of charges, poor services and older state of the property, it was not worth the amount I paid”

“Things to note: -had difficulty getting into front door with my code - had to call multiple times -original room smelled like mildew and bed was uncomfortable However: -customer service was 100/10. Replied at 2am/all others of the day -they were able to switch me to a newer room, that did not feel as uncomfortable -very conveniently located -price was very reasonable Overall, I would probably shell out a bit more to stay in a comfortable clean place that did not give me issues with getting……

“One of the worst hotels to stay in!!! Beg bugs almost crawl to my face!!! Multiple stains on mattress!!!! The service was not good. Very bad experience! ”

“早餐好吃”

“good”

“Brilliant”