Alamo Plaza Holiday Parks

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Top Alamo Plaza Hotel Reviews

Wyndham Garden San Antonio Airport

2/10 Terrible

"Pooor conditions in the hotel. Stayed two nights and no hot water both nights because the hot water boiler was out of service. Terrible experience. "

Hotel Contessa

6/10 Okay

"This was my 2nd time staying at Contessa. First experience was flawless with a room upgrade from the receptionist, which she was amazing and great customer service. This 2nd time was a whole other story. First, the greeting receptionist was just meh. Nothing special about her customer service and she seemed a bit bother by her job and attending other customers. The room that was given to us was old. Nothing compared to the first room that we got the first time. This one was outdated, bathtub seemed dirty but it was just old. All the furniture was old, fixtures and such as well. To be paying a high amount for a room you would expect a more modern, updated room. Now, the second receptionist, bad customer service. No greeting, she seemed way more bothered than the first one. When I asked a question, she was on her phone and just looked up at me with an annoyed look and just nodded her head. No response, nothing. Overall, we paid too much for an outdated room. Receptionists need some customer service training. This time I give this hotel a 2.5 out of 5."

Hotel Gibbs Downtown Riverwalk

6/10 Okay

"Bathroom was not cleaned well, particularly the shower. There was mold along the ceiling, wet spots on the walls throughout the room, moderate dust, and tons of scuffs/marks on walls/footboards throughout the building main floor and room floor. Broken &/or chipped floor tiles were a plenty, and the grout in the bathroom was various shades of gray to black with age/dirt. AC vents/registers were in DIRE need of a good cleaning, which doesn't bode well for condition of the ducting... Windows did not appear to have been cleaned inside or outside in some time, albeit SA has had a lot of rain in last couple months and there is an active construction site next door. Love the historic nature of the building, just wish they kept up with the maintenance better."

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